Paradigm Autoworks

Did a great job on my truck they basically rebuilt the whole front end along with leveling struts. They kept me informed along the way and stuck to their quote. 10 out of 10 great job boys. Would definitely use again

Shop comes across as hardworking and honest. Was in a pinch with a BMW, they diagnosed and took care of the issue and feel they were open and honest on the work they performed and challenges they overcame in completing the repair. Go to a dealer in the cities and you will find the exact opposite. Wouldn't hesitate to bring my cars to this shop in the future.

Alignment Service Resulted in Broken Part, Immobilized Vehicle, and Unacceptable Cost We brought my mother's car in for a standard alignment. It is an older vehicle, so we understood there was a chance of stuck bolts. The shop called us to say the car was ready, but when we went to pick it up, they informed us that the camber bolt had been stuck.To loosen it, the technician applied heat, which unfortunately caused the bolt to break. This damage was done without our permission or a prior phone call warning us of the risk involved. We were simply told after the fact that the car was now undrivable and had a major problem that needed fixing. We were given two new repair options: 1. A "simple" fix for $220. 2. A more complex repair (if the bolt couldn't be drilled out easily) costing $7

I started coming to Paradigm since May of this year, 2025. So far, it's been a positive experience. My truck needs major repairs and they are willing to fix the issues at a decent price. They aren't like the big corporate auto mechanic services like Mills Ford is, in a good way. I don't get the impression that they are going to screw up my truck on purpose and then lie about it to me that it was the inevitable, but still expecting me to pay for the damage.

I brought my truck in for transmission issues, they said sure we'll take a look. Then they proceeded bill me almost $200 to inspect the entire truck (I didn't ask for that and it was never discussed beforehand) and found a dozen or so non-issues they wanted thousands to fix, but didn't even look at the trans and that would take another $500 to even diagnose! Needless to say I got my truck out of there asap.