Parks Truck Center

I have been witness to this shop for over 10 years, and let me tell you something, these lifetime mechanics are something else. I’ve seen some amazing things come out of this place, especially welding and alignments. Now, there is one thing I’ve noticed about these negative reviews is that 1. Most of these people are not mechanically inclined, and 2. I’ve heard the majority of stories that have been mentioned. And every single one that had an issue, these mechanics have worked double time to fix. So take that how you will. let me tell you, I have never seen a truck NOT leave this shop in almost like new condition, and if there’s a problem? I guarantee that these mechanics are on top of it 24/7. Again, lifetime mechanics (whom I know there’s a couple at least) with 30+ years of experienc

We had diesel issues leaving Ellijay GA recently. A few phone calls directed me to Parks Truck Center in Ellijay. Even though they were very busy they agreed to take us the next day, and started diagnosing the problem that day. They found the problem, got the parts, and had us ready within a couple of days. We felt the cost was reasonable (even less than I expected) and Eric, the Service Rep. that we dealt with, was pleasant and helpful, explaining in detail what had happened. We were very pleased with them and their work.

Not a positive experience. I was informed after they don't fix engines. Only replace. They wanted $15,000.00 to fix a $4500 truck with blown head gasket. Burnt my battery up then without my permission replaced it. They fried it trying to lift a dump bed without starting the truck so melted the terminals. Concerning they didn't know a dump bed needs to be running in order to raise the bed. I was charged $350 to look at it and told oh we don't repair engines. and another $190 for battery. Feeling ripped off.

We personally had the worst experience. Had our bus there for over a month, two times they said it was ready and we drive two hours there and back and neither time it was ready the bus did not work. They charged us 16K. So we left the bus again. The bus is worse than before, when we took it in it had power, AC lights, we had them changed generator and now nothing works they said they don’t know how to fix it. Also what kind of business does not have a email, to keep track of conversations. They won’t let us talk to the owner Jerry Parks I feel like we’ve been cheated. They randomly add hours without keeping track of hour. On line it says to change a generator takes 8 to 2O hours to change generator and according to labor on the generator they charge almost 4 times that, and the mec

In May, while traveling in our motorhome, the airbrakes malfunctioned near Ellijay, GA. Of course it was a Friday afternoon! Parks Truck Center was recommended by a trucker who stopped with his fire extinguisher to aid us. We contacted them and they were totally helpful. They helped us limp in to their facility and had us back on the road by Tuesday afternoon. Fantastic company. In a motorhome, it's always touch and go when needing service or repairs while traveling. Parks Truck Center was could not have been more helpful. Recommend them highly.