Pep Boys Auto Service & Tires

I will never take my car to Pep Boys in Audobon NJ ever again. After blowing a tire leaving the airport in philly and having to sit in the side of the road for over 5 and a half hours waiting on a tow, get towed to Pepboys and had to wait in my car for 2 hours for them to open,the service guy barely wanted to help me when I came inside. I got inside at the height of them opening. I was told that they could take a look at the car that afternoon. Thank God for having my uncle with me, who came to give me and my mother a ride back home. He asked the guy if he could at least go look at the vehicle to make sure they could even repair it and give an estimate for the tire. Guy seemed a little annoyed but he did it. He didnt have the tire but said he could order it and it would be in Tuesday (Im t

Didn't diagnose my problem correctly, missed a bunch of stuff needed to be done to my car. Spent 600 dollars on something that didnt even need to be fixed. Never go to pepboys for a check engine light. They didnt even write the correct mileage on my oil change sticker. Went to my local mechanic, fixed the problem plus more. Don't make the same mistake I did. Had my car here for 3 days. Car was only at my local chop for a day and the problem was fixed.

They called and told me the tires I chose online were thicker than the ones on my cat and asked if that was okay, they Also told me that I needed a new battery and I gave them the okay to take care of that as well. I wish I could remember the young man's name that helped me....he was a great help! Most places these days just go ahead and do extra work without consulting the car's owner then charge them! Pep boys didn't do that , which I soooo appreciate since I am on a TIGHT budget.

Came here for maintenance after my 10+ year old car started struggling in the severe cold. Routine battery, oil and tires. Excellent, competent service and my car is running exactly as she’s supposed to. Special shout-out to Dana, whose accommodating and superb customer service exceeded expectations. His handling of my initial call to inquire about pricing and availability was the reason I chose to book here. From start to finish, I felt completely comfortable that my car was in the right hands. Can’t say enough good things- this location just gained a new loyal customer.

Pep Boys in Audubon-best car repair shop around! Nick C and Bob G were extremely helpful with my questions and concerns. Made me feel alot better about my experience!