Pep Boys Auto Service & Tires

All i needed was a safety inspection which took about 5 min. The cost was $50. I think that is pretty high for filling out a form. The service guy was very nice and filled it out after checking my car.

Spoke with a technician about a couple straightforward issues and one more complex one. His advice on each allowed me to decide how to proceed with some confidence. Made an appointment for the next morning and brought the vehicle in and dropped it off. They had good communication with me about how it was going and what the estimate would be. Nice people who learned my name quickly and took good care of me.

Been coming here for years and I feel like this place is getting worse. It looks like they working in a window building. When I called they said the wait would be 2 hours. But when I arrived they took me in quickly so someone is giving out wrong information. The waiting are is very small and not too welcoming. They don't provide and coffee or water hi while you wait and they only have 2 chats in the waiting area.

My go-to spot in town! Recently had to deal with a flat tire and they got a replacement in under 24hrs. This is mostly because the tires on my car have to be special ordered but they were quick and effective with it. I changed it to the spare and brought the flat in and were very honest and didn't try to upsell me on any more tires, just getting the one I needed. Came back the next day for an alignment and with the appointment I was in and out in about 40 minutes. Daniel and Rebecca were there both days and were extremely kind and professional as well as understanding as far as timing goes. The technicians do a great job at handling my car as well, safe and sound!

I needed brakes asap and they we're so nice and took care of my car the same day. My grandfather always used Pep Boys in the 60's thru the 90's and the service just got better with time. They service workers make me wanna come back. Honest, polite and they care. Thank you.