Pep Boys Auto Service & Tires

Bedford, TX · Tire shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Bedford
#23
of 64 shops
City Percentile
35%
rating percentile
Address
Pep Boys Auto Service & Tires, 3305 Harwood Rd Suite 100, Bedford, TX 76021
Phone
(817) 438-0830
Website
www.pepboys.com/stores/tx/bedford/3305-harwood-rd?Cid=gbp_appt_AN:PB%7CPB:G%7CTT:GBP%7CCG:CONVERSION%7CCD:SERVICE
Status
Closed · Opens 7 AM

Pep Boys Auto Service & Tires is an auto shop located in Bedford, TX. It is one of 64 auto shops listed in Bedford. Its 3.8-star rating is slightly below the Bedford city average of 4.2 stars. There are 10 photos associated with this location.

About Pep Boys Auto Service & Tires

Visit your local Pep Boys Auto Service & Tire Shop at 3305 Harwood Rd Suite 100, Bedford, TX, 76021 for expert tire services and all your car, truck, or SUV auto care needs. We specialize in oil changes, new tires, tire repair, tire replacement, and... More

Hours

Saturday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Anuroop · Feb 2026

I have a lifetime wheel alignment warranty and get my car checked annually. However, since 2024, this is the third time I’ve been told after arriving that the service will take 2-3 hours, even though I had a scheduled appointment. At the time of booking, no such delay is communicated. Once at the store, I’m informed that appointments still go into a general queue, which defeats the purpose of scheduling one. This rating is not about the service quality, but about the excessive wait time despite having an appointment. If appointments are offered, they should be honored on time. I hope this concern is addressed so customers don’t regret purchasing the lifetime warranty or consider other options.

★☆☆☆☆ 1.0 Ciaran Grogan · Aug 2025

The elderly man working inside was possibly the most rude individual known to man kind. He yelled at and berated us to the point that my wife was crying. If that is the level of professionalism they allow then I wouldn’t trust them with my kids hot wheels car, never an actual vehicle.

★☆☆☆☆ 1.0 Iman rk · Oct 2025

Terrible Experience — Almost a Scam I went to this shop because my rental car from Hertz had a dead battery, and Hertz sent me there through roadside assistance. The staff couldn’t fix it and told me to come back the next day. Before I even returned, they sent me an invoice for $950 to replace front and rear brake pads, battery, and labor — even though the issue was only a dead battery. When I called, the guy arron said, “Don’t worry, Hertz will pay you good,” which made no sense. I told him that was wrong and I had a voucher from Hertz clearly stating the problem was just the battery. After I refused, he quickly said, “Okay, I’ll cancel, go somewhere else.” This felt like a scam attempt and a very unprofessional experience. I’m glad I didn’t agree to pay or let them touch the car. Be

★☆☆☆☆ 1.0 My Account · Sep 2025

Brought my car in 9/30/2025 at 3:33 and at 4:18pm I inquired and was told the vehicle was awaiting a second approval after being denied the first time around. His mistake on the product has cost me valuable time and money and its unacceptable. Being the only customer and here for an hour for an oil change is absolutely horrid. Will not be back to Pep Boys. What turned out to be an ideal timeframe due to the ideal emptiness of the place turned into me wishing id gone to 2 other much quicker and quality options. Never AGAIN

★☆☆☆☆ 1.0 Marshall Romberg · Dec 2025

Brought my car to Pep Boys because the engine would start, but would not continue running at idle. Pep Boys ignored the symptom and instead provided an unrelated (and expensive to repair) diagnosis -- they said the transmission needed to be replaced and recommended taking it to their associated AAMCO shop. It seemed very, very unlikely that the reason the engine would not idle (in neutral) was due to a transmission problem. Another shop confirmed the transmission was fine and instead determined that the Idle Air Control Valve was not working and needed to be replaced.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.