Pep Boys Auto Service & Tires

I came to this shop for the first time 15 days ago to have my car’s tires replaced.The technician Jesse, was very professional and helpful throughout the entire process. I truly appreciated the excellent customer service and the quality of the work performed. Thank you

I was getting frustrated for not being able to fix my car window but when I went to pep boys Regina Orellana gave me the best experience and solved my problem. Very professional and helpful. Always with a smile amazing kn.

Regina was amazing! Great customer service, very helpful, and professional. She made everything easy and stress-free. Definitely 5 stars!

Don't go here. They are so bad that I would not even let them try to add wiper fluid to my car. I took my car in for an oil change, and they told me there was a bunch of problems with my car that were not problems at all. On another occasion, I had them replace some tpms sensors, but they said they couldn't program them - did it myself. My daughter had them put new tires on her car. They broke 3 out of 4 of the center caps. They did replace two of them (took 2 months), but they would not replace the third cap because it came off the next day. Just incredibly bad service. They cannot be trusted.

Called to schedule an appointment for my wife. Specifically listed the tires I wanted and the services performed so I knew the price going in. When my wife gets there for the appointment, they have none of the info listed in the system and attempt to charge her $120 over the correct cost. After she calls me and I tell her they are overcharging her, they finally show her the charges and she sees they have added a $120 dollar warranty. They did not tell her this even when she initially asked why it was more expensive. Dishonestly adding unwanted charges while not informing the customer of what is being added is a very shady business practice.