Pep Boys Auto Service & Tires

Be prepared for the sales pitches you WILL be bombarded with. Are the Pep Boys "Sales Team" used car salesmen want-a-be's? Everyone of them, from the ones behind the registers, to the "mechanics" doing the service work, will try to hit you with their own version of a sales pitch. They will tell you "everything under the sun" you need to have replaced on your immaculate and mechanically well maintained vehicle. I wondered to myself, "Are those poor souls just trying to survive on a commission based job at an automotive repair chain?" or, "Is Corporate demanding every employee attempt to drain the life savings out of "unsuspecting elderly"women patrons?" 🧐 If you listen to them you will have 4 brand new tires, when the ones you have are not old and have plenty of tread, because "Corporate w

The wait was quite a bit longer than they estimated, but that is literally the ONLY negative thing I have to say! The people were AWESOME, the service was absolutely OUTSTANDING, so besides that longer wait time, everything was EXCELLENT!!! Definitely 100% recommend and would DEFINITELY go again! Great job Guys and Gals!! Edit:The longer than expected wait time is the absolute ONLY reason for me only giving 4 stars. Had it not been for that, it would have been 5 stars all day everyday and twice on Sunday!

Great place to take your vehicle to for any reason. They do it all. Great customer service. Great staff. Very respectful. They don't push you to do anything to try to get more money out of you like others shops do. They explained everything to me and gave me options for what would work best for me and my budget. This is now my one stop shop when it comes to anything involving my vehicles.

I chose Pep Boys over other mechanics and retailers because I was hoping to receive better service. However, if you work hard for your money like I do, care about your safety, and value your time, STAY AWAY!! I would have been better off going to Walmart - maybe saved myself a couple hundred dollars and about 2 hours my time. I made an appointment for new tires. Decided on the coopers for a buy 3 get one free deal. Stayed there for 90 minutes before someone told me they didn’t have enough Cooper tires and said I would have to come back in a couple days for the fourth tire (which wouldn’t have been a big deal if I had been told earlier). My car wasn’t even in the garage yet after an hour and a half of waiting. I asked for an eta and the gentleman at the front gave me an hour. Appointment

They had the tires I wanted in stock. Took my truck up there. In two hours they had new tires balanced and aligned and installed and I got a $100 mail in rebate.