Pep Boys Auto Service & Tires

The worst experience I've ever had at a Pep Boys in Maple Shade, My first time at this one. On February 26, 2026 my antifreeze was linking I took it to Maple Shade Pep Boys they made it worst. REQUIRE ATTENTIOn Coolant Hoses was broken, according to them they got a new cooling hose and replaced it and clean the engine for the antifreeze, took all the air out, on the same day I went back cuz the Antifreeze tank was very low, February 27, 2026 same problem the antifreeze tank is getting low on fluid. On March 1 it was low again the antifreeze fluid. I don’t want to take it to Maple Shade. They did something to my car. Cuz my Antifreeze keeps getting very low. I want to take it a different Pep boys location that know how to work a car.

Do not waist your time and money on this place no recommend at all I took my car for oil change one I leave the place. Next day I turn on. Started shaking bad and few days later motor star overheating. I. Call them but honestly this is the way they do things. So you can back over and over. Just find better place. I’m telling you from my own experience. Do no waist you money and time this shady place

This Pep Boys location has become the standard bearer. The crew did a magnificent job getting me up and running again. Alfred (Assistant Manager) diligently provided the utmost level of customer service. William was the GST. William meticulously ensured that he provided me with unmatched, exceptional level of customer service. Furthermore, I observed Harry (Manager) and the rest of the staff expeditiously helping multiple customers. Thank you, Pep Boys - Maple Shade. Blessings!

I brought my car in because I was having to refill my brand new tire much more often than normal. After keeping my car overnight, without ever informing me that would be the case, they called to say there was a crack in the rim. They told me I could leave the car overnight and they would order the part the following day or i could pick it up. At no point did they make it seem like this was a serious issue or that the damage was severe. Since I had work the next day, I decided to pick up my car and bring it back later. However, as soon as I drove off the lot, my car started shaking violently. I immediately turned around, and before I could even make it back, my tire popped. When I returned, the front-desk employee and Jess the assistant manager were extremely rude and even yelled at me. I

I recently visited Pep Boys at 598 Route 38 in Maple Shade, NJ, and had an outstanding experience. From the moment I walked in, the staff was incredibly professional and friendly. They provided excellent customer service, taking the time to explain everything clearly and ensuring I understood the work needed on my vehicle. The service was prompt and efficient, and they went above and beyond to make sure my car was in great shape. The quality of the work was top-notch, and I left feeling confident in the repairs and maintenance they performed. Overall, I highly recommend Pep Boys in Maple Shade for anyone in need of reliable and high-quality auto service. They truly care about their customers and deliver exceptional service. I will definitely be returning for all my future automotive need