Pep Boys Auto Service & Tires

I had an excellent experience at Pep Boys. The team was professional, honest, and incredibly respectful from start to finish. They took the time to explain everything clearly and made sure I felt comfortable and informed throughout the process. What really stood out to me was their integrity and customer care. It’s not every day you find a business that truly stands behind their work and treats customers with patience and professionalism. I genuinely appreciate the service I received and will absolutely be returning in the future. Highly recommend this location if you want trustworthy and dependable auto service.

Miguel in the Pearland location is very professional and makes you feel welcome. He is very knowledgeable and gives you information for all types of tires. Hubby & I are happy with service. Make your appointment!

So far my experience with this location has been limited to requesting a particular Interstate car battery be ordered for my 2018 Honda Fit. They said it would be in yesterday, but hey, sometimes things don't work out as planned logistically, etc etc. Looking forward to seeing how the rest of my experience here goes with the order, purchase, and installation of the battery. If things go well, I wouldn't hesitate to change my star rating to a 5. Thank you.

I feel like they have honest people working here. The manager, Rick (Richard) was a pleasure as well informed me and my husband that they have Master tech mechanics working there likely to be able to fix whatever you need. Also one of those techs came out and talked with my husband about his antique. Rick also told me they also had pick up service. Although, we haven't had actual work done, the experience was pleasant, and we will likely do business with this location.

Truly impressed! Took care of my needs with no issue. Rick at the front is very nice and has great service. All the mechanics are super friendly as well. They would come in and say hi to the people waiting. Very impressed! Will be coming back for all my vehicle needs!