Pep Boys Auto Service & Tires

I had to have my car towed to the shop on a Sunday and was informed that a new tire would be necessary since it could not be repaired but would have to order the tire on Monday. I was contacted that the tire had been delivered and would be ready for pick up within 1 hour of the call and that I could pick it up before close of business. I was also informed that I had a bubble on another tire and it would need to be replaced at some point, but it was my decision when.

Brought my husband car after calling about 10 other locations and them saying they were not able to service my car this location was able to and I was so glad I called. Will be back with all my cars. Very respectful and trade everything so easy. They are worth every dime and take very god care of your car.

I am only giving them 2 stars because they put my new tires on and aligned them but I waited 4.5 hours almost 5 hours. There was multiple people who walked in while I was there and dropped off their car and waited and got their car done within an hour and left. I also sat while listening to the manager Todd talk to the receptionist about how he needed to get this one customer done even though he had just walked in and sure enough he was done within 45 minutes. She did try telling him that I was still waiting and had been for hours but what does a young patient woman know? Just know you might be waiting for HOURS if you go. According to them your appointment time is just letting them know you will be coming around that time.

I went in to get my brakes checked because they was squeaking. After thoroughly checking them they told me there was nothing wrong with my brakes and that they my front brakes was actually new because I did get them done from somewhere else earlier in the year. They was open and honest with me and did not take my money for a job that didn't need to be done. Overall my experience was great!

This was my second time coming here and both visits have been great! My tires were replaced with good quality ones, and I always feel taken care of. The lady at the front desk is always super friendly, helpful, and quick. Overall, great service and great people. This is definitely my go-to tire spot!