Pep Boys Auto Service & Tires

Giovanni and Melvin were absolutely incredible and provided truly outstanding service when I came in with a flat tire. They were honest, friendly, and took the time to clearly explain my options without any pressure. What really stood out was how they went above and beyond to get the replacement done quickly and make sure everything was safe and understood before I left. It’s rare to find customer service this genuine these days. Highly recommend working with them if you need help with your car. 10/10 experience

Today, on New Year’s Eve (December 31, 2025), I visited this place because my mom needed all her tires repaired on her Mercedes Benz. They informed us that the repair would take over an hour, but surprisingly, it only took about 45 minutes! Giovanni, one of the employees, made us feel welcome and engaged in a pleasant conversation. If you’re a driver and need tire repairs, I highly recommend this place. #bestinnewjersey

I had to get 4 new tires on my vehicle and Melvin and his team were amazing. They got me in as soon as I showed up (which was late for my appointment), were very personable, and gave great advice on how to maintain my new tires. I look forward to returning to them if I ever have to for any car issues or questions.

I got my tires installed today at this pep boys. Very busy location and even I have appointment, I have to wait for 2 hours Guys working at location are super nice and friendly but may need more people as all 4 bays are back to back. There prices are very reasonable for all the tires installation, rotation and alignment work.

I really do not know how to explain my son’s experience with the Ramsey Pep Boys. Trying to have my son learn how to do something’s on his own. This place is very comical and take advantage of customers that are relying on professionals to help them and not upsell .i understand the business model but just beware and shop around as they are scam artists. Here are some examples . 1. Brought the car in for a wheel alignment and two new tires. No issues with the tires and they did preform the wheel alignment. The next day the car was shaking and it felt like the tire was going to fall off. They were very nice and said to bring it right down which we did to find out the control arm was either broken or worn out. So I asked how can u do a wheel alignment with a broken or worn out control arm. Th