Pep Boys Auto Service & Tires

Mike and Nick are spectacular. They took our vehicle in at the last moments notice and stayed late to get the vehicle back to us in perfect working order. Thank you Nick thank you Mike for saving our day !

Pep Boys first time customer. I called for appointment but had to cancel last minute for vet emergency. They were kind and wished me and my pet well. Called to make an appointment after my pet healed up and was able to get in same day. I had called several shops for estimate to have 60k service on my Nissan Rogue. The shop I have used for years wouldn't give me an estimate as they "had to see the vehicle to inspect". Pep Boys quoted about $160. Less than other shops I called (all over$200.) that would give me an estimate. I only needed brake fluid replaced as well as, oil and filter changed. I had replaced engine air filter on my own. I purchased a cabin air filter. Dropped off and picked up my car within a couple hours, paid less than$160. I could not get that cabin air filter installed.

This is a long rant but necessary. Normally I rate Pep Boy's here in Titusville at 4 and 5 stars but they've earned the 1 this time. I took our Nissan Murano in for service on June 4, 2025 so it would be ready for a month long road trip my wife and I were taking. David and Jose were the 2 employees who looked the vehicle over and said the car just needed some wipers and everything else looked perfectly fine. I even explained we were taking this vehicle on a long road trip and wanted to be sure it was fine. They assured us it was fine. We left the next day on the 5th and before we stopped for the night, the vehicle felt like it was wobbling. We ended up going to Mavis tire in north Georgia and they explained one of our tires had separated. We shouldn't of even made it as far as we had. Ther

Every time I come to this PEP boys, they are outstanding! Super friendly (and funny), and they do their best to get me in and out as fast as possible. They also just fixed my tire RIGHT before they closed, though they did not have to. I can't say how much I appreciate them. Especiallythe service manager, Adam R. He is the kindest and friendliest man I think I have ever met! Thank you so much!

Had an oil change and tire rotation done here and a month later the car was in a different shop thinking there were issues with the ball joints/shocks/struts due to the noises being made. Found out the lug nuts were never tightened properly after the tire rotation and there was no other issues. Lucky my wheel didn’t come off while driving.