Pfeiffer Collision - Rockford
Rockford, MI · Auto repair shop
- Address
- Pfeiffer Collision - Rockford, 4595 14 Mile Rd NE, Rockford, MI 49341
- Phone
- (616) 504-4350
- Website
- pfeiffercollision.com
Pfeiffer Collision - Rockford is an auto shop located in Rockford, MI. It is one of 48 auto shops listed in Rockford. Its 4.8-star rating is above the Rockford city average of 4.6 stars. It ranks #3 among Rockford auto shops by combined rating and review volume. There are 10 photos associated with this location.
About Pfeiffer Collision - Rockford
Welcome to Pfeiffer Collision Rockford! Since 1991, we've been your family-owned and operated auto repair center. With the latest training and excellent customer service, we ensure top-notch repairs. Trust our certified professionals to bring your... More
Customer Reviews
I would highly recommend Pfeiffer Collision. The customer service was great and they kept me informed. I was told it would take 1-1.5 weeks for repairs and I got it back in 3 days. They also detailed my car inside and out. It looked brand new. You would never have known if was in an accident if I didn't tell you.
I took my truck in for exterior damage repair. They had everything done in 5 business days and delivered it to my house knowing we wouldn’t make it in time to pick up before close. To my complete surprise they cleaned the entire inside of my truck front and back and polished the whole outside. Talk about exceptional customer service. If we are in an unfortunate situation again we won’t second guess going back. Matthew responded to my emails within minutes which was a huge bonus.
Recently, a different collision repair center in the Grand Rapids area had repaired extensive stone chip damage to my vehicle. The work had been done very poorly, and I requested Matthew take a look at it to confirm if my dissatisfaction was understandable. Matthew thoroughly reviewed the prior repairs, confirmed the poor quality of the repairs, and went to bat for me with my own insurance carrier as well as the regional representative from the other collision center regarding my dissatisfaction with the other center's prior repairs. Matthew and the team at Pfeiffer Collision (Rockford location) made sure that I received outstanding service. Each Pfeiffer Collision employee went well beyond the call of duty to ensure the new repairs were accomplished to perfection. I couldn't have been
great collision repair very close to home! don’t forget to get an estimate from them before you spend money! Well staffed skilled employees to make your car perfect again
After hitting a deer with my car I read a lot of reviews to decided what company I would use. At first I was hesitant to use Pfeiffer collision because they had bad reviews but it was NOT reviews from Pfeiffer it was from the previous company that was located at that building. Pfeiffer went above and beyond on my car! I not only got it back 2 days early but the whole inside was detailed as well! They were very respectful with the few items in my car and it came back as clean as what it was when I bought it! For the work done. I was very impressed with how great the paint was blended. There was no runs, buff marks nothing! It looks great they even put a little paint on an area that was scratched prior to be hitting the deer! They also kept me updated the whole time they had my car! Fanta
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.