Pin Point Auto Services LLC

I went to Pinpoint to have my tires balanced and to get an inspection sticker. After two hours with no update, I called, and they said they were “finishing up.” What should have been around $60 for a tire balance plus the $20 inspection sticker turned into a bill of over $500 for work I never approved. No one called me to discuss the extra repairs or to get permission to move forward. I had no idea they were doing anything beyond what I originally requested. Dwayne was professional and apologetic, and he admitted they should have contacted me. Joey, on the other hand, was extremely confrontational. He told me they could rip everything back out and call the state police to report an “illegal vehicle” so I’d get pulled over. I told him he was welcome to do that, because I’d rather deal wit

This place is absolutely my favorite spot when I want to play the guessing game. Will they charge me more than agreed upon? Will they do work I did not ask to be done? It’s always a mystery! Joey is the best magician around, he can turn a $100 job into a $500 job without you even knowing. If you have time to waste and enjoy confrontation at your expense I highly encourage you check them out.

Pinpoint will take care of you like family. For a great family owned auto service with that hometown feel, see Joey and Dwayne at Pinpoint!

So helpful both times we’ve needed them. Very fair with pricing and up front about options and what unforeseen work and costs could be. One of them actually drove me back home while they worked on my car!!! 5 stars for sure!

PIN POINT AUTO SERVICE IS TERRIBLE! They do not fix your vehicle properly. I had to sue them in small claims bc they messed up my car & would not fix it. I had them to install a new convertible top. After being there for the 2nd time, my top would not work. It worked perfectly before I dropped it off. I won the case in small claims court but Pin Point Auto Services has yet to pay me & it's been a year now. Do not take your vehicle there for mechanical or custom work. They do not fix nothing. They only mess it up & charge more money for their screw up!!!!