Point S Tire Factory

Had a metal wire of some sort, stuck right on the edge of my tire and was leaking air so we stopped in Feb 18 at 8 AM. I was sure I was going to need a new tire as it was basically on the side wall zone. But he said we’ll see what we can do. They took my car in and repaired it for free. I think we were out of there by 8:15. It was very fast.! That was super nice of them and Mark at the front counter was exceptionally kind! We really appreciated their help and will be going there for all of our tire needs from here on out. Previously, I’ve sent my daughter there and they’ve done well with her vehicle as well. I also hear the guys like working there so that’s always a bonus. Happy employees means good honest work being done 🧡

Usually point s has treated me pretty well in the past but my last visit is a huge disappointment. Took my truck in for new tires and an alignment. They did new tires but didn’t do the alignment because they said I needed new upper control arms. After the truck had been there for 4 hrs I called for an update and was informed the truck had tires installed and had been done for a couple hours but they didn’t call. I went and got the truck and took it to work so I could inspect the upper control arms myself because we had just installed them several months ago. I went and got all new upper control arms and tie rods and started disassembling the truck tonight with another certified mechanic only to discover the $600 in upper control arms were for nothing and the truck actually needed lower con

Ripped us off cause they don't like if you buy your tires elsewhere so they screw up your tire inflation sensors and make sure you leave with all 4 tires going flat. I returned to get the brand new tires fixed and I still have bad sensors and leaking tires, never , ever again. They also ripped us off for " Mazda tire sensor spacers" and unfortunately I gave them the benefit of the doubt and they took us for 75 bucks extra

I highly recommend Point S Tire factory. The prices are good, both for tires and services. The customer service is stellar. They get me in and out quickly, whether it is for a tire rotation, or a tire pressure indicator check. I appreciate that there are several Point S Tire stores in the region, for my convenience when traveling. Mark and his team are outstanding, and have earned my loyalty.

Amazing people, very friendly, very helpful and just all around amazing. Thank you for dealing with me today.