Polestar Portland Service

They don't listen and the tech can't diagnose suspension vibrations and noises that are abnormal. I was only having them do the work because it is under warranty, but I have rebuilt several suspensions on several cars and I know my way around these things and have done most of my own car repairs over the past 30 years. I told them what was wrong with it but they said all was fine except for a tire that would not balance because the sound absorbing material in the inside of the tire had come loose in the front left tire. That was correct, but they forget that there can be more than 1 problem at a time.

After having a strut bearing job botched while tipping $150 to have the car finished days after the agreed deadline I’ve had nothing but suspension problems. Starting off two days after getting the vehicle back having something came loose in the front end and had to have it towed back into the dealership. Now Improperly repaired with mismatched ÖHLINS struts I paid a significant premium for so now it always pulls to the right side of the road, the car goes over bumps significantly stiffer on the right side compared to the left side and the steering wheel goes intermittently off center. They are refusing to replace the other strut assembly which is causing problems listed above under certified warranty unless they decided its leaking which the other one they replaced was not leaking. Really