Prestige Autowurks

I recently got my beetle here and everyone there made the process so smooth! This was my first time buying from a dealership and all the staff explained each step and gave me the best options they could to make my purchase a great experience, and worked with my personal circumstances to give me the best outcome. I would definitely work with them again! :)

On January 25th, my son and I looked at a 2015 Volkswagen Passat with 134,165 miles Vin# 1VWCV7A37FC001683. During the test drive we noticed the passenger airbag light was on, on the dashboard, showing it was off. I was sitting in the passenger seat and I'm over 200 pounds. I explained to the sales person that if we were to purchase that vehicle, we would want that to be fixed. The salesperson tried to negotiate for us to take the car with the faulty, airbag pressure plate. This was my mistake #1. I should have walked away but my son really liked the car. I agreed to put a deposit on the car if Prestige would fix the air bag. We touched base Monday the 27th in the afternoon to see if there was any progress and was told they couldn’t find the part and they were looking for a used part. (Mi

Great Location, great selection of luxury cars to choose from. I especially liked the sales team and their professionalism, they treat you like family. I would highly recommend this place if you are in the market for a great vehicle with a great deal.

Great service love my car. Had a problem and they took care of it right away. Could not get my convertible top-up. They were willing to drive 45 minutes. Each way to help me with the problem? That's wow, customer service.

Don't waste your time shopping here unless you have cash in hand. They will literally sell someone else the car while finance is processing. Even after you've agreed to a deal. Profits over people, is a bad way to establish relationships in a customer service industry. A deal was made after hours. Instead of the sales person reaching out to verify or collect a deposit in the morning instead the response went from ""Absolutely sounds good , I will shoot you a txt first thing Monday morning. Enjoy your weekend."" To ""buying it at full asking price"" the fake apology response below is just damage control.