Primary Care Auto Repair

Jeff and his crew are wonderful. They always make sure our cars are fully serviced properly and keep track of all of our scheduled maintenance. Sometimes I feel they tend to like to add different things but you can always decline any services you do not want to purchase at that time or at all. I really appreciate this shop and their hard work.

I had a great experience at Primary Care Auto Repair. I was in need of an oil change and called. Jeff answered friendly and professionally. I asked if they could ,also, check out a noise I have been hearing in my front end . Jeff said that they would. I was there within 15 minutes. I was welcomed by Jeff and Mike. I was able to view the mechanics working on my vehicle. Mike took me out to my vehicle and showed me what my issues were with my front end. He came back in minutes with a very reasonable price to fix the issues. I will definitely be back. I appreciate their customer service and affordability. Clifford Macomber Sr.

Came in for an oil change deal I found on Groupon. In the process of taking care of that for me, they found a serious leak in my oil filter housing. The next day, had the work done and I was on my way! Couldn’t have asked for a quicker turn around. Staff was super friendly, and happy to answer any questions you may have. This will be my new go to shop for any of my car needs. Thank you for the great work!

Update February 25, 2026: Mike, the service manager reached out to me and reviewed my experience in reference to my original review. I wanted to take the time to say it was a good conversation and he confirmed the service was not good and appoligized. In addition he refunded the total cost of the sevice. Primary Care has always been my #1 go to because of the mechanic who works on my vehicle and knows it. UNFORTUNATELY I was not aware he was off that week, if I had know I most likely would have waited. It was a good productive conversation and Mike 100% agreed what happened was unacceptable. Just a few weeks prior I went in and had a good service. Last minute oil change and tire plug. No complaints. ORIGINAL REVIEW: My vehicle went in for an oil leak. I clearly communicated thi

My car overheated and I was stranded on the side of the road distraught and helpless. Jeff took care of me, he sent me a tow which was fast only took 20 minutes, then he gave me a loaner car! He under promised my car to be ready for Monday and over delivered it done on Friday!! I just got back from a long trip and wanted to get from RI home to CT. Jeff was great at communication, he is knowledgeable/experienced and a true professional! I would recommend anyone to him! 10/10 experience with a bad situation!