Prime Detailing LLC

Doug and his team at Prime Detailing did an incredible job on our minivan. Life with young kids and after the winter season our van needed a deep clean and it came back looking better than brand new. Prices were great and work was excellent…we’ll be back!

My truck GMC Sierra Denali extended cab, was a total mess in the interior, spilled pop in cupholders, popcorn spilled everywhere, and smoke clinging to the interior windows like smog. I booked online for a busy day and got a spot in line. Dropped it off. (You have to expect to drop it off, 3 hours for an interior detail and they really don't have a lobby). So I was expecting a request for extra payment. They were a little bit late on delivery, but it was a busy time and I didn't care that much, they give you direct contact information for who is going to help you, and that worked. I expected to be asked more for more than what I was quoted and booked for online because of how bad it was, but no. He even balked at my tip saying it was too much. He also told me if I saw something a

Posting on my husband’s account, but took my car to Doug and Prime Detailing today, our second trip. Doug is so great! There were scratches all over my car from the scraper side of the snow brush (no it was not me that scratched it LOL), but my car looks brand new! All scratches came out, you can see in the pictures just how amazing my car looks! It looks like a mirror. Doug did such a beautiful job! Thank you so much! Highly recommend this company!

Do NOT use this company! I dropped off my vehicle and it had an extra 40 miles on it when the service was complete. I was given the excuse that it had to be taken to Lombard from Bartlett to do the ceramic coating because “the lighting was better”!!? Owner, Doug, did not mention anything about taking it off site for cleaning. You don’t drive someone’s vehicle off site without permission and especially 40 miles!!! They were even given a little extra $$ up front to do the job right. EXTREMELY DISAPPOINTED!! Update: I was told my truck was relocated due to bad lighting in the Bartlett shop and then the story changes to not enough room for a standard size pickup truck. If my vehicle had hard water stains, please explain how there only in a portion of the door jams and not throughout the entire

I cant say enough good things about Doug’s full detail… it is truly amazing. Brings the car back to life! I had tar inside of my wheel wells for years, and Doug got them to look brand new. On top of the great detail, his customer service is second to none, top notch. Will definitely be a repeat customer, thanks again to you and your team!