Priority Chrysler Dodge Jeep Ram of Salisbury

I just went in for an oil change … I had no intention of selling my Ram and then I met Kendall… enthusiastic as hell about the product and as I was leaving asked her to put some numbers together for me… Again I didn’t want to sell my truck … the numbers were good and she made them better … I couldn’t resist. She’s a very low pressure salesperson and super efficient. I recommend her and the dealership very highly!

After buying my 50k truck used low mileage Hellcat my wife brought it back stating it didn't actually pass massachusetts state inspection due to the right hand wiper blade ripped, almost falling off. Oh ya the the air filter wasn't connected and it was sucking in dirty air. Now I'm talking about the next day after picking ot up. My wife went to the service manager who very rudely told her." If you wanted a new car you should have bought one. She called me crying. So I went there. Again was rude to me too. I told him he was way out of line and never talk to my wife again like that. I am a Triple Master Technician who had my own business for 30 years. So I talked to Paul the owner he knew who i was. I want feedback from you Paul..not just one of your puppets. What did you do about it? Ya got

Kendall and her team are rock stars! I made a custom order and everything went perfectly. Kendall was the primary with assist from Bryan and Harry. Very professional, knowledgeable and outright nice people. Kendall’s knowledge and efficiency was stellar. She’s excellent! It’s one of the best “car dealer” experiences I’ve ever had (and I’ve had many negative ones through the years). I’d order another car from her in a minute. It was a great, fun experience. Thanks, Kendall and the guys. Beth

Today my Husband and I went back to Priority Chrysler Dodge Jeep in Salisbury,MA and we highly recommend Zach and Kendall for any vehicle purchase. They made our purchase process such an easy and straightforward experience. Thank you to both of them for all of their help.

This is one of the most backwards dealerships. The sales associate lied to me many times. He acted friendly and told me my car would get fixed. He even said they would set up an Uber for me on my return ride home which they didn't and the response from another associate was "I'm sorry he said that I will have to speak to him about that" The sales manager was telling me at length how there's a lack of communication in the company and how the boss comes in and yells at him in front of customers. Every time I called to figure out what was going on after the sales associate Harry gave me" update" whatever he was telling me would end up not being true. The people I was trying to get real answers from would audibly sigh and say something like, "Oh, yeah I know..." as if to say that they know