Procraft Automotive

I was traveling from South Carolina down to Florida when having issues with my truck. Fortunately, I chose this exit to get off of and was fortunate enough to come across the gentlemen at the shop. Michael and his staff was super knowledgeable and very punctual! They saved me from losing a wheel on the interstate at 70mph while pulling a trailer. Undoubtedly, catastrophic. They put my truck on the lift immediately and didn't come back up for air all day, including driving a distance to get a part that wasn't locally available. They didn't want me to have to spend the night. Hell, Michael even bought me lunch. These are the kind of gentlemen and professionals you can only hope you meet when you're in a bind. I don't imagine I'll ever see them again, but I won't ever forget them.

Michael saved our family reunion when our car broke down en route. His kindness, good humor, and generosity were exceptional, and truly appreciated at a stressful time. Thanks, Michael, and the rest of you reading this go and patronize his business.

If a rating could exceed five stars, Michael and his team would certainly merit it. When I found myself stranded in Georgia, their incredible level of service provided a beacon of relief in a stressful situation. What struck me about Michael was his unwavering commitment to customer satisfaction. Despite being located 45 minutes away, he didn't hesitate to come to my aid at a random gas station. This wasn't just a quick fix, either - Michael arrived with the necessary parts in hand, ready to diagnose and address the issue. Upon discovery that my head gasket had blown, Michael was forthright and detailed in explaining the complexity of the situation. He handled the situation with an exemplary level of professionalism, ensuring I understood the gravity of the issue without causing unnecess

I was driving from Florida to Tennessee pulling a motorcycle trailer. The truck started missing on one cylinder and running really rough. Got a room and 1st thing called this shop. Micheal told me to bring it down now and moved several vehicles so I could get in right away. Turned out to be a bad coil. He had the part there and it was fixed in under an hr. AND he didn’t even charge me for labor. Great guy. Highly recommend!!!!

I broke down with my family on the way back home the exit before Ashburn last Saturday. I had no idea what happened to my 7.3 Excursion. She just shut down and I coasted off the interstate to a rural exit. I was told the guy who could fix anything was Mike @ Procraft Automotive by the local O'Reillys. However, they were closed over the weekenc. So I had it towed there. I left Mike a note to call me on Monday morning so I could go over the details. He did and after I was through telling him everything, I asked when he thought he could look at it. To my surprise, he told me he already fixed it. He knew exactly what it was even though the scanner would not state the issue. All it was was a sensor that shut down the low end fuel supply and computer. He could have told me anything a