Progressive Insurance - Claims Office

Colchester, VT · Insurance company

Rating
2.5/5
★★★☆☆ 2.5
Reviews
20
Rank in Colchester
#18
of 25 shops
City Percentile
8%
rating percentile
Address
Progressive Insurance - Claims Office, 150 Watertower Cir Ste 201, Colchester, VT 05446
Phone
(800) 776-4737
Website
www.progressive.com/claims/?utm_source=G&utm_medium=local&utm_campaign=progressivedirectclaimcenters

Progressive Insurance - Claims Office is an auto shop located in Colchester, VT. It is one of 25 auto shops listed in Colchester. Its 2.5-star rating is slightly below the Colchester city average of 4.3 stars. It ranks #18 of 25 auto shops in Colchester. There are 2 photos associated with this location.

About Progressive Insurance - Claims Office

Progressive Claims employees handle claims for customers in offices not open to the public. To file a claim, get a quote, or learn about Progressive, visit us online or call customer service.

Customer Reviews

★☆☆☆☆ 1.0 Gabrielle Clipfel · Aug 2025

Let’s see, I had insurance with this company and then my car died. Told them it’s no longer on the road, so they cancelled it. It was a 2009 Honda, I get a car two months later, went to go back and now it’s over 100 more for 2010???? No one told me to keep it open. So I now have to start over again. Thank you very much for your stupidity. Another company that’s sucks. I was happy with them always paid every month.

★☆☆☆☆ 1.0 Jianke Yang · Jun 2025

My car (Honda CRV)'s right mirror was damaged by a Progressive-insured driver on April 29, 2025. On May 3, a Progressive adjuster confirmed with me that their insured driver was responsible for my damaged mirror. No issue there. My complaint is on Progressive’s repair process. On May 9, a Progressive inspector came over to my house and inspected the damage. Later that day, he told me his supervisor was unhappy with the estimate I had got from the local Honda Dealer, and he said he would arrange a repair appointment with Key Collision Center that works with Progressive and would get back to me on it later that day or the following Monday (May 12). But he never, never got back to me (even to this day) despite my reminders. So, I was stuck with an unsafe-to-drive car for a long time and did n

★☆☆☆☆ 1.0 Chris Dufresne · Apr 2025

I was with this con artist company for 15 years . They raised my rates every renewal period for no reason the last three years.. No tickets no new drivers. Etc! I called another company. Same coverages $46 a month cheaper! Disgusting rip off scam artists! Don’t use progressive!

★☆☆☆☆ 1.0 dani b · Feb 2024

I've been with progressive for 14 years and had a good policy and rate. But it has become nothing but a headache. 1st my policy was canceled without any notification I then fixed the issue but apparently the issue resulted in them taking all of my discounts and added and extra $200 a month to my bill. And then tried charging another $80 for not wanting to give them another card.

★☆☆☆☆ 1.0 Mattie M · Sep 2025

They cancelled 2 prepaid commercial policy’s without any notification. Avoid at all costs!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required ✓ On Site Parking

Services

Insurance companyAuto insurance agencyHome insurance agencyInsurance agency

Top Auto Shops in Colchester

NameRatingReviews
Craig's VW Repair Inc★★★★★ 5.020 reviews
MERCY MOBILE TECH★★★★★ 5.020 reviews
Cheese Factory Automotive★★★★★ 4.920 reviews
Partner Tire & Service★★★★★ 4.720 reviews
Allegiance Truck Centers★★★★★ 4.720 reviews
Seaway Car Wash★★★★★ 4.520 reviews
Hoffmann's Automotive★★★★★ 4.617 reviews
Caron's Colchester Auto Body★★★★★ 4.714 reviews
Norton's Automotive★★★★☆ 4.420 reviews
Prim Auto★★★★☆ 4.420 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.