Purcell Tire and Service Centers

Hands down, the absolute best customer service you will receive from anywhere. I pulled into their shop unannounced on a Friday evening after business hours and a couple mechanics were still there. They didn’t think twice about talking care of me and were so willing to help me with everything I needed when I know all they wanted to do was get home. Great prices, fast service, and a great group of people who go above and beyond!

Knowledgeable. Kind. Helpful. Prompt. We are so grateful that the team at Purcell repaired the blowout on our Class A RV (19.5 wheels) as we passed through town on vacation. I wasn't sure if they worked on heavy duty vehicles (trucks and RVs); lucky for us they do. On their own initiative, they called a nearby store and found the exact tires to match what we had. That saved us $200 dollars compared to the tire they had in stock. We were in a bind and would have had no choice but to pay whatever they required. We went ahead and replaced 4 tires. The technician was a champ . The front desk professional was kind and thoughtful to make a call and find exactly what we needed. The manager (maybe owner) delivered the tires we needed from a different store. Customer service is alive and thrivin

Our daughter has been in the NICU from birth and it’s almost been two years. We only get to see her every other weekend. That being said we woke up this morning and when we went to leave the car was jerking all over and would not make the 5 hr drive. We tried everywhere and got told that this short notice was impossible to get us in. I called Purcell and explained to the guy on the phone and he put me on hold and came back and said can you be here in 30 minutes! We are absolutely beyond grateful for you all today! On such short notice helping us when you didn’t have too. They talked me through everything that was wrong with the truck and didn’t try to fix little things that didn’t need fixed to just add to the bill. They called me by name and were extremely professional! Thank you from the

I had a flat... I walked in at about noon (when people tend to be on lunch) and was quickly quoted a reasonable price for a single tire to get me back on the road. It was suggested they could probably get me in at 2. I ran to the bank and sat down in the lobby at 12:45ish, now suggested we MIGHT be able to get me in about 1:30 if things work out, but hey it's a hot busy day. Anyway, so by 1:30, my tire was changed and I'm back on the road. They even put my donut back! Fast, reasonably priced, courteous... This place made my bad situation go super smooth and I appreciate it a lot.

Great group of guys. Got in an accident on the bridge. Showed up with no appointment. Took my car right in, diagnosed and ordered the parts. Within a few hours I was out the door and on the road. Not to mention they were working in a shop with no working ac today. Yall are superheroes!