Quality Automotive Parts Unlimited

went into the store looking for transmission fluid for my mercedes c300 and was told that a certain fluid was right. did transmission flush with filter according to mercedes instructions and transmission did not act normal. that was on friday. Did a little research on fluids and found out that the fluid was wrong according to mercedes. I needed a blue fluid which is specific to my transmission. Had to wait till monday and took empty bottles and receipts to manager. After a little research and a call to amsoil who said it was just a dye to color, i was told that the fluid they gave me was right. I left because i had to go to work. He said he would call me. Later that day tyler left a message saying he got me a filter and different fluid. When i went back today they got 1 bottle of a differe

Called Quality today, spoke with Alex for a battery on our generator. Super helpful, asked about cranking amps, size of battery, Alex went to the shelf to look, got back on phone and said its in stock and the price. Great job, very professional & kind!

A real live auto parts store with counter men who know stuff without having to Google it!! Extremely friendly and knowledgeable, my first time in I was treated as if I had been a customer for years!! Coming from overseas, all of my tools and equipment are still on a ship. I explained and asked if I could borrow a ratchet wrench and an extension so I change the oil in my Tacoma. Sure, no problem!! Didn't even ask me for a deposit. This is now my "go to" parts store in our new home town. Thanks Jeff and the entire team at Quality Automotive Parts Unlimited!!

Good old fashioned parts house, like I grew up in. Fast, Friendly, Knowledgeable Service. I hope they stay in business for years to come- very refreshing!

Great customer service It is one of the last true auto parts store left in grant pass oregon thank you for all your help