Quality Foreign Auto

BEWARE! I had the worst experience at Quality Foreign Auto. I dropped my car off for a basic diagnostic. They sat on it for 24hrs without even starting the diagnostic. When they finally called, they claimed I needed a new alternator and a new drive belt without doing the proper voltage tests. They completely lost my confidence. At that point I told them I would pick up my car and bring it somewhere else. Then a $110 “checkout fee” magically appeared! This fee had never been mentioned. It only appeared the moment I decided to walk. Washington law requires shops to disclose and get authorization for all charges ahead of time. They did not. They made up a fee and expected me to pay it. When I arrived to pick up my car and refused to pay the unauthorized checkout fee, the receptionist becam

RECOMMENDED! QFA saved me after a DIY mishap. They properly identified the issue and fixed it at a reasonable price. Luke and the staff were incredibly friendly. It’s hard to find shops that understand modern drivetrains (like the DSG and Haldex in my VW Alltrack), but QFA is clearly knowledgeable. They did a great job on my Haldex service. I will definitely return!

I have read the great reviews and thought I would give them a try. Sad to say, I wish I wouldn't have. The communication is poor, they take a long time to fix you car and they were MORE expensive than the dealership. Save your money and time and go somewhere else. More details on my experience. I scheduled an appointment for a bad wheel bearing on my 2018 Honda Odyssey. The appointment was a week out, not too bad-no complaints there. The day of my appointment they confirmed it was a bad wheel bearing and they ordered the parts and hoped to have it done by EOD. No call or communication at the end of the day if it was done or still waiting. Next Day....still nothing, not a single text or call. Finally on Day 3 first thing in the morning (after I left a message asking for an update)

Awesome service. Everyone is friendly and provided quality service from initial contact to drop off and pick up, to the repair itself. Quality service you can trust! They are my new go-to for auto repairs. When you want a job well done and friendly staff, go the Quality Foreign Auto!

QFA is fantastic. I've been bringing my cars to them for over a decade. Diane, Luke, Nate and the team are 5+ stars. Very, very knowledgeable, caring and they all go above and beyond, everything visit. If your car or truck needs servicing - small or large; they're the BEST!