R & J Autobody & Collision Repair Inc.

I hit a deer in July and had some damage done to my vehicle. I didn't know where to call and inquired here. I had a great experience. All of the people on the phone and in person were very kind, understanding and knowledgeable. Below are some before and after pictures. They did an awesome repair job and color match of the paint. I would definitely recommend and going to use them again in the future if I ever need work done.

I don't wish a vehicle accident on anyone, but if you do need bodywork I can't recommend R&J enough. My 2019 Forester was in a minor accident but required repair to the entire drivers side of the vehicle. R&J were amazing throughout this entire process. Hopefully I'll never need their services again, but they've earned my business if needed.

I can't fault these people for the body work. They did the work, apparently properly, and it looks like the damage that occurred after my vehicle was stolen out of my yard and later recovered never happened. The problem is that what they told me would be a two and a half day job ended up taking just under three weeks, and even then it took me threatening to have the vehicle towed somewhere else for them to get it done. Customer service is an absolute joke to these people. They don't care how long it takes, they don't care how much hardship they cause you, and they don't care how they're perceived. I can only assume this is because they've somehow weaseled their way into being a "preferred" garage with at least one insurance company, so they figure they don't need repeat customers. The da

I had very mixed feelings about my experience. The people there were always polite and from what I can tell the quality of the work is good. The problems I had were all communication based. I called the day I was supposed to pick up my car to be told it wouldn’t be ready 2 or 3 times, when it was “ready” I went to pick it up and it was missing an insert for the bumper that hadn’t been delivered; I came back when the part arrived and had it installed, they called my wife a couple days later to tell her the part came in and I could come get it installed. To their credit they owned their breakdowns in communication. I think with a practice of calling people when they’re cars won’t be ready on time as soon as it’s known, and some sort of system to keep everyone on the same page as to parts an

Deer strike resulted in significant damage to my Toyota Camry Hybrid. Tim did an awesome job in making it whole. Incredible attention to every tiny detail.***** Kathy in office was helpful. Owner Jim was clear in explanation of all that was done including calibration. As others have noted, yes, there was a delay in getting parts, but seems this is the norm in auto world right now. Highly recommend.