Ralph's Auto Service

This is the most wicked and crooked business I have ever seen in my life. They appear to be professional, but that is all fake and false. I took my 2013 Porsche Panamera TwinTurbo to Ralph’s auto service to be repaired and they took my car apart by removing the engine and transmission to see what the problem was and it was bad turbos. my Porsche Panamera came with a warranty and this was my second visit. I had my car To get some repairs done about four months prior for some warranty work and the warranty took care of the problem, bad AC compressor. The warranty company authorize the repairs to be done and a turbo had to be removed from the car So that the claim adjuster could visually see they were bad. After the claims adjuster validated, the turbo were bad. The warranty company approved

After 9 years of service at Porsche of Hunt Valley, I made the switch to Ralphs Auto Service over 2 years ago. This is the best team of the best people who take the time to explain, discuss and talk through the work. No wonder why people come from all over the country (and all over the world) to get their work done here.

I've been a customer at Ralphs since moving to the area in 2014 - I use Ralph to service all three of my Porsches ('75, '93, '14). Ralph and team have been amazing to work with - honest, timely, responsive and great value (and they are experts on Porsches from every generation). Chuck even helped me diligence the purchase of my Cayenne from an out of state seller. I'm writing this review because of a recent experience: my Cayenne need some major maintenance work given its age and mileage, as well as 4 new tires - because it was making some bad noises I took it to a nearby dealer in Baltimore county and the quote was $20K+...after some sticker shock I called Chuck at Ralph's and walked through the service it needed - without seeing the quote from the dealer Ralph's gave me a quote that w

Don't take your car here unless you want to get ripped off. Purchased a 1962 356 Porsche from one of their clients as the car was already at their location. Drivers door was unaligned and there was paint damage due to this. Ralphs establishment lost the ignition key. It took them 6 months to get a new key as they had it re-keyed. Chuck called to tell me I had a bill for $3000 which was originally suppose to be $1200 for the door and paint. Since it took them so long to rekey the car I had to pay for a carburetor rebuild as it sat too long and they also forwarded the cost of the rekeying to me even thought they lost the keys. When I got the car home and removed the key the entire ignition switch came out (hopefully you can see the attached video). Called Ralphs and was told they could super

I've been taking my car to [Mechanic's Name/Shop] for some time now, and I couldn’t be happier with the service. They’re incredibly responsive, keeping me in the loop every step of the way. Not only is the work top-notch, but I can genuinely tell they’re looking out for my best interest and making sure my car is safe and reliable. They don’t push unnecessary repairs or upsell, and instead, give honest recommendations on what needs immediate attention and what can wait. I trust them completely with my vehicle, and it's a relief to know I have a mechanic I can count on. Highly recommend!