Ralphs Automotive

DO NOT BRING YOUR VEHICLE THERE!! Drove my vehicle there to get it fixed. Clearly says they work on transmissions on their site and shop. Agreed upon a set price and all for working on my vehicle. Then I get a call saying my vehicle was fixed but the transmission isn't working and that I would have to have it towed away yet I drove it there. Brought my buddy in who works on vehicles who called them out on several steps they didn't take when removing transmission to work on it but was in turn told they don't work on transmissions and that it wasn't him who worked on it but his workers. Then charges me more than agreed upon price starting he changed out parts that didn't even need to be charged out, for example starter. Which was not in any way broken or acting up. Charged a crazy amount for

I had a family member who recently bought a vehicle, to be quite honest, I'm unsure of how much Ralph paid whoever made their 5 star review because he should not be selling vehicles. They look great at first but seems like everyone I've talked to has said that he's a crook, unfortunately we didn't know until AFTER purchasing a vehicle. The cars are a good deal for a reason!!! They're JUNK! Now my sister is paying almost 5 THOUSAND dollars trying to fix their vehicle wich they have owned for only 2 months.... the brakes are super thin and this issue got blamed on the owners of the vehicle. There's no possible way to go through a set of brakes in 2 months. Theres a leak in the roof, the electrical accessories dont work correctly, the park assist doesnt work, so on and so forth.... Absolutely

YOU WILL BE SCREWED OVER I have a single mother. Who is disabled and cannot work. My grandmother bought a car for my mom here. Before I joined the army I was a Mechanic at dealerships for almost 10 years. The car the bought had what appeared to be a minor fix. I replaced a sensor. That didn't work so once I was in the army they sent it back to him a $2k repair was $4k he included unnecessary items. 1 week later same issues. After my family called and spoke and he was rude and hung up on all of them I called to speak professionally as someone who understands both sides. Once he realized I knew what I was talking about he refused to work with us. And yelled called my family rude names and hung up. Also during this he worked on another relatives vehicle he was supposed to only diagnose. He m

He is a crook and does not like when people call him put on his mistakes. He sold an Equinox to my sister for $6,000.00. Within 6 months of having the vehicle, it broke down. RALPH, promised to fix or or trade her for another vehicle if he could not fix vehicle. So lat Friday, we paid $3200.00, for the Equinox to be fixed, and within a week of having the Equinox back, the vehicle still is not fixed. When we called to speak with him, he blatantly stated that he does not have to do anything to the vehicle to fix it and take to dealership, and that he did not appreciate my family calling to speak to him about the issue. Called us all liars, yet Ralph, claims he is a Christian and uses that to get what he wants out of people. I would NEVER buy nor take my vehicle to this man to have him wor

I took my truck in to see what was wrong with it! Ralph said it was the rear end. He proceeded to inform me that I was NOT driving my truck home like that, but refused to give me a loaner vehicle to get me back home! He "fixed" my truck, called me a few days later and told me it was ready! I got there and he told me it was worse than he thought so he fixed it! I got it to my road and all of a sudden it started whining like a banshee. I got out, looked at the rear end and noticed gear oil was pouring out. I immediately called him just for him to say it wasn't his fault! I then called my tow truck guy and he took it to another mechanic and my mechanic said that Ralph had put way too much foot pressure on the bolt which caused it to break off some of the gear teeth. It cost me $1000 and 3 mo