Ramsey Subaru Parts Department

Needed a stripped fill plug removed. Refused the job on my 21 Forrester w 57k miles because they were afraid of hurting the transmission. I guess they don’t pay their employees enough to trust that they can do a simple extraction because they’re spending too much money on radio ads on 77 WABC. The service representative also made a comment about how I didn’t buy my car there so I apologized that in 2021 they were $5000 more than the Subaru dealer in Union New Jersey and I guess that’s my fault and why I don’t deserve their help. The svc rep also asked me “if it’s as easy as I think it is to extract the stripped fill plug than why can’t I do it.” He actually said this on a recorded line (the dealership disclaims all calls r recorded). I reminded him I don’t own a car lift. Only get your car

My first experience with The Ramsey Subaru Parts department was great. The gentleman was very knowledgeable of the roof rack that would fit my exact model. He said if I wanted I could order online and save a little cash. He gave me the part number to order which I did and it was at my house on the weekend. I put them on immediately and have driven about 50 miles so far and they are on tight. My kayak will be the next test once I have a little more faith in them. Great Service!

Ordered a few times to fix and upgrade my 2006 Subaru Outback. Very impressed with parts in their stock and an ease of ordering parts online. Calls into their Part department is taken care of promptly and my orders updated. Price is fair and cheaper than my local dealership 5 minutes away from my house. Fast shipping and delivery.

Shipping was fast i got my item in 3 days .But when i receive the item the driver side front window deflector has a little crack on the corner when i received it.i wish the quality assurance was better before they shipped it since the shipping box didn’t have any visible damage on it. Would of giving it 5 stars if it wasn’t for that issue.

Needed some touch up paint and they did not have my color. Nice enough employee though.