Richards Honda / Acura Service Indian Trail N.C. 28079

At first, I was treated here as a member of the family. The lady at the front was so nice and seemed motherly to me. The work on my Acura seemed daunting, took about two months to complete. Understandably so; the Acura has 200k+ miles. Cost an arm and leg to do the repairs too. They had me go back to the dealership once work was complete to get a battery 'flashing' done. Four or so months after getting the car back, it stalled on the highway. I don't use the car often but with two teens now starting to drive, I have them practice using the car. Anyhoo, I called tow and had the car dropped off at the Acura Dealership. The Dealership worked on it and replaced the alternator, which had been installed by Richards team. When I picked up the car from the Acura Dealership, the tech advised that

Great service. Great people. Reasonable prices. I was very pleased with my recent service - 100k service on my Honda Odyssey. I recommend going there. Much better than the dealership.

Very knowledgeable mechanics, and easily the best customer service I've had at any shop. Definitely recommend

I called Richard Honda the last week in February asked them about working on my 99 Honda Accord they said they would not be able to look at it into March 6 i made a appointment with them had my car towed there on the march the 3 called them on March 6 the day of my appointment he tells me they are behind but will get to it that week I waited it Friday I went to the shop my car was still in front of the shop where it had been dropped off asked them have they looked at the car they said no but was going to get it push in the shop that Friday the march the 10th got home a hour before closing them got a call say not going to work on my car I told them everything about the car in February before I had the car towed to their shop not happy with how they do business

affordable and great service