Rick Hendrick City Chevrolet Service Center

Mohammed and Brandon are amazing. Mohammed went above and beyond to help me. Answered every question and call. Even put me in contact with the right insurance agent. They didn’t miss a beat. I’m sending every person I know looking for a vehicle their way!!! I’ll get better pictures soon!! 2026 all things new in Gods plan. I can’t leave out the person that helped me the final steps. He was amazing as well! I just can’t remember his name😬

I arrived at the dealership to have my oil changed, and I also needed my telematics control module checked. This is due to pairing my phone with a loser vehicle this dealership gave me when they had to replace the transmission on my 2025 Chevy Equinox that I purchased less than two years ago. I was told the entire telematics board would need to be replaced (as the individual who was assisting me was unable to fix the problem). I was then told the parts would need to be ordered, and that they would check on it to see how long that would take, and that they would give me a call. Additionally, the next day, I found out that my driver side headlight was out. When I called to inquire about the situation, I was told that I could make an appointment to bring my vehicle in. I then asked if the i

My first visit to City Chevrolet started off a little busy and felt kinda rushed. My second visit I was matched with Muhammad who was very knowledgeable and direct. Also my experience with Chadwick in the finance department was pretty good. He got all my documents in order before the ink could dry. Manger Brandon was very patient and worked with me for weeks to make sure I find exactly what I wanted.

Severio from city Chevrolet, under promised and over delivered. He was very honest from the very beginning in regards to their current situation of overflow of vehicles. However, he promised to do what he could to meet our travel timeline. Our maintenance was completed in the same day vs next day potentially before our departure. I appreciate all he did. I did not feel like another transaction. I felt valued.

I was out of town and wanted an oil change. The dealership got me an early appointment. The service team member was great and I was in and out within an hour. The coffee was great and the waiting area had Wi-Fi and was very comfortable.