Ric's Auto Sales

I bought a very clean 2001 Ford F-150 from Ric. From the start he was a really helpful good guy. He helped me work through the RMV website for an unrelated issue that he had knowledge of the subject. As it was on older truck it was bound to have a problem or two. He was incredibly helpful and timely repairing the trucks check engine light and an issue with the power steering. I appreciate his attitude and responsiveness. Would go here first for a used car in the future before anywhere else. Thanks for your help Ric!

My husband and I purchased two cars here last December. We paid in full for one car and are financing the other car. 3 months after my 2011 Ford Edge limited that we bought from here broke down with no warnings or anything. It’s been in the auto shop for 6 months because I was told I need a whole new engine. I can’t afford $6000 for repairs on a car I just bought. I understand we only had a 30 day warranty but my husband and I both have left messages for Ric and have not gotten any call back. I’m surprised because I just expected maybe a call or apology or even a trade for a different car. I’ve been making payment on this car that I have not even been able to drive. This has caused such an inconvenience and I am not sure I will ever be able to afford to fix it.

Bought a 2009 Ford Escape from Ric and it has been the the best vehicle buying experience I’ve ever had. Has run beautifully since I bought it. He was very professional and courteous throughout the process.

I purchased a truck from this guy last year when he was called showcase auto. The truck was a nonstop issue, I brought it back to him 3 times and was told nothing was wrong, even tho the truck would putter constantly, and stalled 4 times in the first 2 weeks. I brought it to Rogers Automotive that has been in Woburn forever, I was told the truck was littered with issues, including the cam phaser needed replacement. It costed me 4,000$ to fix the truck, so that means that I spent 9k for a truck, and spent 4k to fix said truck 3 weeks later, was I reimbursed? Nope, Ric moved his business, and changed his company name. I took him to small claims court, he ignored it completely. Ric has the laws on his side, and he knows it, he screwed me completely and I guarantee didn't lose an ounce of slee

Bought 2 cars back to back very friendly and accommodating for my busy schedule waited for me to get out of work just to look at the cars. Few days later I’m driving my new fusion. 2 days after that my wife’s driving her edge! Had 1 small issues with the car. Could not locate the numbers for the door to unlock on the outside of car. Ric immediately assisted me with troubleshooting issue as the car said 1 code but it did not work. We located a second code in car behind a fuse box and bam doors unlock with outside keypad! He didn’t have to help cause I have the keys but definitely excellent service. He even entertained our 5 year old daughter while we were looking at the cars! Thank you to Ric and his lovely wife for helping me get approved and making this the best Xmas for my family with o