Ridgeland Service Center

I would give this place 0 stars if that was an option. I had 3 vehicles for my work that needed to have the oil changed. We dropped them off at 8:30 in the morning and informed the desk we use Enterprise Fleet for maintenance, they said nothing and checked our vehicles in. Then when I was called to pick them up I let them know I had people on the way to get them and drop off another vehicle for the same service, also Fleet. Was told "okay" and hung up. Vehicles were swapped out, they were informed again that it was Fleet and all was good....until it came time to pick up our last vehicle (around 4:45pm) and the most important vehicle in my fleet. At that time my tech was told they would not give us our vehicle because invoices weren't paid, at that time they were told a 4th time that they w

This business demonstrates extremely poor communication and questionable professionalism. Completion dates were repeatedly promised and missed, phone calls were placed on excessive hold times, and explanations for delays changed depending on who was asking. Once a third party became involved, the story suddenly improved on paper, at least. The final notice that my vehicle was ready came two minutes before closing, knowing I stayed over an hour away, conveniently eliminating any opportunity to ask questions about the work performed. That level of timing suggests either poor planning or intentional avoidance. If you value transparency, accountability, or basic customer service, this is not the place. Consider this review a courtesy warning. Plus the problem that my vehicle was there for was

This is my go to vehicle repair shop!! All my vehicles has a long time relationship with RIDGELAND SERVICE CENTER!! Excellent work and friendly staff!! NO COMPLAINTS!!

I wish to God I could give this company a rating of a 0. The service has been absolutely horrible and horrendous! I brought my vehicle to this establishment over 3 weeks ago. I let them know what I knew was wrong with it when I dropped it off: back window replacement, not starting properly, motor issue, and ignition ripped out due to it being stolen. I asked that the look at what all was wrong and price it so I would be able to get it all fixed. I knew maybe a week could be enough time. Fast forward to now 3+ weeks later, and no actual diagnostic was done but I still had to pay a diagnostic fee for a vehicle you all had sitting in the lot for all this time. I’ve been calling every other day for this entirety of my vehicle being in there possession and I have either gotten hung up on after

The best and only places I will trust when I need service, I went to Car Care Clinic right up the street and was treated with the worst racism since I moved to Ridgeland. I was so ashamed because it was done right in front of guests from out of state. My wait time was supposed to be 20 to 30 minutes they got to it in less than 10. Totally recommend this place! Went back to Ridgeland service center today. Same excellent customer service. Awesome staff that takes care of the customers and get your car back to you in a very timely manner. When the rubber hits the road, this place is top notch to get your car back on the road again. Went back to the best shop in Ridgeland and got the same excellent service. Shocked, I think not! As I stated before, they are hands down the best place for ser