Righter's Auto Repair
Grand Rapids, MI · Auto repair shop
- Address
- Righter's Auto Repair, 3240 Plainfield Ave NE, Grand Rapids, MI 49525
- Phone
- (616) 500-0883
- Website
- rightersautorepair.com
Righter's Auto Repair is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. Its 4.8-star rating is above the Grand Rapids city average of 4.4 stars. There are 6 photos associated with this location.
About Righter's Auto Repair
At Righter’s Auto Repair, we pride ourselves on providing the highest quality level of service to every customer who walks through our doors. Our team is made up of experienced Michigan State Master Certified Technicians so you always know that your... More
Customer Reviews
Have you ever seen the movie Mask, with Jim Carey? The part where he goes to get his car and the crusty Machanic tells him that he needs a total overhaul on his brakes and a new transmission? And he then said, what!!! All I came in for is an oil change!!!! Good movie, just watched with my kid. Reminds me of righters auto. This just a warning. They send out those oil change coupons to get you in. Then they look for anything wrong with your car, anything! And make it seem urgent when it is not. That was my experience. Went in for an oil change and almost got talked into a 800 dollar wheel bearing. Actually made me think the tire could come right of while driving. I said no thanks after calling my real Machanic. Turns out I had very little play in the tire. They said excessive! This just a wa
Came in for an oil change and had been having issues with the steering/suspension. Found to have worn tie rods and a stabilizer bar . Gave me a great price and a loner car, it was all done later that day. Rides great now!
Dylan, Fred and Jake were super helpful with my vehicle. They were conscientious while finding the most cost-effective yet workable solution for my car and made sure to follow up in case I had any further issues.
I have visited Righter’s Auto twice now and have had an excellent experience both times. The first visit was to diagnose a noise coming from front right corner. The issue was found and options laid out on how to repair. They also put together a quote on some maintenance items that I needed to handle. The way I can best lay out my rating is based on the 4 main categories: - Price, price matched one other quote for similar work - Quality of work, issues were found and maintenance items done without issue - Speed of work, the first visit was a all day drop off but diagnosis was needed and the maintenance work was done quicker than quoted timeframe - Communication, shop service advisor would lay out issues and fixes in a reasonable and not pushy manner. Advisor followed up after work to make
Nobody wants to spend money on car maintenance and repairs, but if I was going to have to do it somewhere, I'm glad it was here! I was able to get an appointment for an oil change for the next afternoon when I called, and Micah was very kind and professional on the phone (and when I worked with him later in person!). I had some other issues with my vehicle that were spotted and sorted out the following day, and I was given a clean loaner car for the night. The customer care I experienced here was great!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.