Rincon Transmission

In speaking with them on the phone and also having our vehicle at their establishment, everyone we interacted with was *above* and beyond professional, knowledgeable, and understanding. Straightforward with the diagnosis, any and all options available, pricing, helped see if they could find a compatible transmission for our '07 Kia (which isn't manufactured anymore). We wanted a second opinion apart from the dealer we normally go to about what was actually going on with our vehicle, and RT came highly recommended. Easy to see why. They were able to give us more in detail info about the problem than we had from the dealer. More info to get the full scope and make a more knowledgeable decision on what was best for our situation. We did not get our transmission replaced there only because we'

I'm from out of town. Had trouble with my transmission. After diagnostics they told be I had to go to a dealer because they couldn't program my PCM. They waved my diagnostic fee. Very honest and trustworthy.

I called in the day before and let them know the issues that I was having with my 2010 Ford Fusion Hybrid and they let me know they could check the fluid level for X price and it would be X price to diagnose transmissions problems in addition. I brought it in in the morning; they were done by 4pm checking the fluid level. However, I'm told that they do not work on transmissions of hybrid vehicles despite the fact that they gave me a quote to diagnose the transmission if the fluid level showed fine the previous day. The lady in the office couldn't have been nicer, however this review is mostly to say that if you have a hybrid they cannot help you at this location and you should find a shop who can or go to your dealer.

Took a car to them asking for several things to be done. They called me back two days later and let me know that none of those services were needed. Not often that you meet such honest people and I thank them very much! If you want honest work at a honest price this is the place to go!!!

The only negative I have about this place is that I almost drove past it because I barely saw their sign. The place has "your Dad's shop" vibe to it. Now, the young lady that answered the phone is very pleasant and professional. All necessary information was given upfront. How long the repair would possibly take depending on parts availability and price. They even have a drop box so you can drop your vehicle off after hours in the event your work schedule clashes with theirs. Quick diagnosis, I was called the very next day with the issue and a quote. Quality professional work done and I had them change the filter and fluid in my transmission while they had it. When dealing with engine and transmission work the price can get a bit high. This shop gave me what I was looking for at a reasonab