Roane County Transmission & Auto Rpr

My vehicle was serviced here for a transmission rebuild. My vehicle was there for a month to start with. Little to no communication or updates and near impossible to get ahold of over the phone. EVER. We had to stop by to even see what was going on. Day after we finally got it back the transmission failed again. We had it towed back. Apparently a part installed was bad. I don't fault him for that. However, my car was then kept for 4 more weeks. I called many times with no answer. My husband and I had to stop by to see what was going on and we were told the part was expected the next day. Never heard another thing from them. That was my driving vehicle and I had to rent a vehicle twice within that month because my car was there with no updates. Finally, after christmas and calling constantl

Bought a trailblazer off a guy and the transmission was replaced by Turpins about a year ago. Called Turpins because the transmission quit working and was told 2 times that he would come to look at my vehicle. Been almost a week. First excuse was that he couldn't find my house and I gave precise directions and gave him the phone number to call. I heard a lot of great things about Turpins but they aren't so great for me and I'm not happy

Ronnie took on the project of rebuilding my transmission that blew up on the way down from Wisconsin to Georgia. He is honest and cares about the quality of work his shop puts out. Great communication and most of all had the job done so I could get home to my children for Christmas 2021. Would definitely recommend Roane county transmission to anyone. Good group of guys in that shop. Thank you !

The owner takes pride in his work. He is honest. He is very busy but will work you in if you only have 1 automobile and get you back in the road.hes been at the same shop for o er 40 years.

Highly highly highly recommend this shop!! On Monday night (3 days before Thanksgiving on a road trip) our van's 3rd and 4th gear went out on us on I-40. Thankfully my husband was able to shift down to 2nd and get us to a hotel. The next morning he called and spoke to Ronnie and arranged to drop the van off for a full transmisson rebuild. Mind you we are 900 miles from home and 90 miles from our final destination. Ronnie and his staff went to work right away and our van was ready for pick up on Wednesday evening. Ya'll Ronnie made a really tough situation into a really incredible experience. You can tell he really cares about his customers and the work they do. Like I said in the beginning - I highly recommend this shop.