Ross Downing GMC Gonzales

That was the best car buying experience I’ve ever had! They made it quick and easy. Our salesman EJ Beauty is the best. He’s friendly, helpful, and honest. Johnathan helped us with getting financed and he was able to get us a lower rate than what we walked in with. I would definitely recommend buying from them. Great place to buy a car!!!

If I could do negative stars, I would. The horrible experience I received from this dealership, started about six months ago when I bought a brand new 2025 at4 half ton diesel off the lot. I drove the truck for 1000 miles and the motor blew. After getting jerked around for days I was told that they would not take the truck back nor put me in another truck, The only thing they would do is replace the motor. Fast forward to Three months ago. I brought my truck in for an oil change and tire rotation. I marked the tires before I dropped it off just in case and what do you know they did not rotate my tires like they said they did. When I told them they took it back and I watched them rotate the tires. Fast forward to today, I go to rotate my tires because I can’t trust GMC to do what they say t

I rolled into Ross Downing looking for a specific GMC Sierrea SLT and Soul Bell wasted no tome finding exactly what I was looking for. My trade in was very fair and the price out the door came in a couple thousand under the Baton Rouge dealer. Soul helped expedite the sale and took care of all my requests. Great experience from the moment I arrived, the sale and post sale service. Excellent communication and efficient service.

We worked with EJ on getting my son in his dream truck. He made the process so easy. He was honest with everything and has a great personality. If you go I definitely recommend asking for EJ!!

My experience was excellent. Jeremy (my Sales Rep) did a great job at helping me select the correct vehicle and worked to get things squared away before I even stepped foot in the dealership. Once I showed up, he continued in that mode by ensuring my buying process was smooth. Johnathan, in the finance office, was also great. That process was also good. I thoroughly enjoyed working with everyone at Ross Downing and will most definitely be back for my future car buying needs.