Roto-Rooter Plumbing & Water Cleanup

Sam from Roto-Rooter was the ABSOLUTE BEST. We have a complicated sewage “grinder” that had to be installed because the builder built the foundation too low. It is basically an “up flush” and most plumbers do not have a damn clue. Well the alarm went off which means something is wrong and Sam got out here and fixed it NO PROBLEM and the price was extremely reasonable. SAM IS NOW “OUR GUY” and this is incredibly important to have him. He’s just a GOOD MAN too, a person anybody would like to call a friend. Now he is our friend. THANKS SAM AND ROTO-ROOTER.

Buyer beware. Overall a very frustrating experience and a lack of professionalism. I think we would have been fine with our original tech, but as soon as they involved their mitigation team, it felt like a game of manipulation, lies and then just ignore the crazy customer until he goes away. First, we were concerned about a backed up pipe. Tech did great unblocking it. In the process we noticed a leak coming from upstairs. Turns out our toilet was leaking. He reset the toilet and charged almost $450 for it, but called in mitigation due to subfloor damage from the leak. Salesman, Nick P, from mitigation lied straight up. Said we didn't have to do anything. He sat on our couch, trying to promote to me a book he wrote, telling us we did not have to do anything along the way. I should have

James was ourTechnician, He did a great job! Was very thorough and very polite and professional. I am definitely gonna have more of my plumbing issues handled with them! Highly recommend!

He did wonderful. Very knowledgable, respectful and professional. It was so worth it to called this company. They just show up 1 hour, after I called them yesterday. However, after several hours he left, I find out that the water pressure in my shower was working just 10 % capacity. I thought he checked all that, before leaving my house. I called Mr. Jim S yesterday to be sure he will include me in his schedule for today at any hour. I just need my regular water pressure back today, so I may continue having my regular showers’ baths in my bathroom. Mr. Jim S hasn’t replied to me yet. So I don’t know if I am in his schedule for today or not. I also sent him a message today again. If he doesn’t call me in few hours, I will call the company today. Hopefully not. I will just do it if h

Our technician Jeremiah did an amazing job. He was able to fix a problem with our plumbing that 2 other plumbers couldn’t figure out! He was a true professional! He stuck around and finished the job and gave us an awesome price! I would highly recommend Jeremiah to anyone who is looking for a phenomenal plumber!