Rush Repairs & Recovery

Follow up cuz I can respond to the response. You guys didn't have to have attitude at me all I did was apologize. And no it's not the stretch of the truth no it was my fault kind of but no need to have attitude which you guys can't say you didn't. Honestly I appreciate what you guys do but damn. I didn't need that. You guys got snappy at me I didn't get snappy at you. So a tow truck was called at around 6:10 am and I didn't come to your office till about 8 right? Thats 2 hours. I was in your office for about a hour. 8-9 I was in your office Edit: didn't know you could edit the review after response. How am I supposed to respond to your response? Update: The business responded by saying they 'hope I don't need help in the future,' which perfectly sums up their lack of customer service." 😂🤣

I don't know if I should rate this a 1 or a 2. I mean I was stuck downtown Clyde my car broke down and the first thing he said to me was "are you disabled" 😭 I mean you could have worded that better. If it was said to the wrong person that could be bad. But me I just laughed it off. It was the skinny guy with the beard and he drove off on me and didn't even say anything to me. He had a call for a lady who ran past a stop light but didn't say anything and drove off of me without saying anything when I still needed towed. He could have just put my car on the tow but he drove off and didn't see him like almost a hour later. He could have communicated with me. Which is kinda rude NGL but I didn't take it personally and when I was in the office they got kinda snappy and was like "you could have

These guys are hands down some of the best mechanics around. They do quality work! Only people I will take my trucks too!

I live in wood county but I'm working on a construction project in clyde. My truck broke down at the job site and needed to be towed away and fixed. I knew I wanted to use a local company but didn't know who. After googling auto repair shops in the area I decided on rush repairs and recovery. They towed it out the same day but said they couldn't get it in the shop for a week which i was ok with that. Not a problem. They called me the next day and said it was done. You can't always believe negative reviews. My experience with rush was amazing and a very reasonable price. The lady who I talked to on the phone multiple times was very professional and respectful. No complaints from me. Give them a call.

I have had my car in for work four times over the last 6-8 wks. The last time was because of a coolant leak after having had the water pump replaced with first time in their shop. I called yesterday afternoon to inquire about status of my car which was going to be worked on either Tuesday or Wednesday, since i had not had any communication and after being placed on hold was eventually told they just finished working on it. I asked what had been determined and was Informed the thermostat housing needed replaced due to "dry rot" (my car is a 2009 so wear & tear expected) but why was this not addressed when first serviced? I seriously doubt it deteriorated in a short 6 week span of time. I am also extremely frustrated that I explicity wrote on the drop envelope "request estimate for repairs,