Sam's Club Tire & Battery

A Lesson in Frustration and Inefficiency at Sam's Club Auto Services As a weary traveler in the land of auto maintenance, I recently found myself at the gates of Sam's Club Auto Services, lured by the promise of free tire repair—a beacon of hope in an often costly journey. Alas, my experience was far from the swift and efficient service one might expect in such an esteemed establishment. Upon my arrival, I was greeted by a service desk representative who estimated a mere 30 minutes for my tire to be assessed. Yet, as time marched on, this estimation proved to be a mere illusion. An hour and a half ticked by with no update, no word on whether my tire was even being looked at, let alone repaired. The lack of communication was akin to wandering in a fog, unsure if the path would ever clear.

Horrible horrible service made an appointment got there and said it was double booked did not install tires

Horrible customer service, rude staff. They Broke my valve core and didn’t say anything about it leaking. I got home and the tire had went flat. I filled it up went back and they tried to deny me service even though I was there 15 minutes prior. After I sternly said they’re going to fix it. They were yelling and throwing things in the back. After I waited two hours after the two and a half hour wait for the first trip. They tried to tell me it was my fault and that they weren’t going to help me. They didn’t have the parts I needed and now I have to pay someone else to fix my tire pressure sensor. The warranties look good on paper but the execution is not. I will never buy tires from Sam’s again. And I’d suggest you don’t either. Spend a little extra money and go to belle tire.

Dropped my car off early for a tire rotation and to fix a tpms that hadn’t worked since a week after the last time I brought my car in. I came back 5 hours later, two hours after appointment time, and they still didn’t fix the tpms. I have had problems with the tpms since I bought my tires here a year ago. Time to find a new tire place!

Wow slowwwwwwwww. If you have all day to kill. This is it. 3 ppl working on the same car. If there was an Olympic event for slow walking, automatic winners. Everyone is on their phone! One guys working with one hand..