Sam's Club Tire & Battery

Got some tires and requested that they gently shut the door, because it's sensor doesn't work if slammed and always shows the doors are open and can't use beep to find the car. They ignored me and slammed it anyway

I was denied service due to a broken wheel stud. So I set an appointment for later in the day and replaced my stud. Then at the appointment the technician then crossthreaded 2 of my wheel studs, stripping them out. So I was denied when I had 1 bad stud but they have no problem sending my car out missing parts. Then made zero effort to rectify the situation

Not at all impressed. A week ago, I brought in my car for a quote on a couple of tires, and to see if I could set up an appointment for a balance. The guy working the desk was nice enough... but didn't seem enthusiastic at all to be working. After we set up an appointment for the balance, he couldn't find a tire in my size - which is a tire size on dozens of cars, as it's a 2000s GM. I was then told to just go online and see what it would cost. No suggestions, no ballparks, nada. Fast forward a week to the appointment. I drop the car off - I hang out for a while as I was told it'd take 45 minutes. No problem. I come back to the desk 45 minutes later and I'm told the car wasn't serviced due to safety concerns, as the body is rusty. I won't lie, the car is rusty, but not rusty enough to not

If I could give negative stars, I would. I went in and bought a battery and they change it for free...simple enough you would think. Got back in my car and the screen on my radio is black. No power to the radio, which controls the radio, navigation/gps screen, dvd player in the backseat, etc. I walked back in to ask whats going on, all 3 employees from the tire area were out there looking under the hood, thinking it must be a blown fuse. They couldn't figure it out. They went and talked to a manager and came back to tell me I would have to bring my car into a shop for diagnostic testing to figure out what's wrong, and then let them know, they will reimburse me the cost for the diagnostic testing. I brought my car to the shop. The shop found a fuse in the fuse panel under the drivers side

I'm delighted to share that Kalen's expertise and meticulous attention to detail transformed my wheels, making them look absolutely awesome. Thanks to his efforts, my car now drives great, and I'm genuinely grateful for the prompt service provided by all the workers at the tire shop. A big thank you for a job well done!