Sam's Club Tire & Battery

Please go elsewhere to get tires or repair. An absolute cluster screw. I went in a while back and tried to get a rotation and they claimed to be booked solid. There were four shop people (I would not call them technicians) standing around in the shop with no cars in the four bays. I shopped around the store for an hour and a half and no cars ever went in the shop (but they were booked solid). Today I went by and asked about a rotation and they claimed to be short staffed. The two staff members stood behind the counter for over an hour and had no cars in the shop. I even circled back forty five minutes later and still no cars in the shop. I went in one afternoon with an appointment to get new tires and the shop guy pulled my car into the bay. Two and a half hours later he was still

I noticed today that my front tires were not safe for traveling. I went in and was pleased with the service. I was able to get 4 brand new tires while shopping. The staff at Rocky Mount Sams Club is amazing.

A complete disaster. Even knowing that they have inadequate staff and no one scheduled to work. They continue to make appointments. We wanted to get new tires before beginning a trip on Friday. When we arrived for our 10 AM appointment to buy and install a set of 4 tires. The bays were dark....no one was scheduled to work today. They brought in an employee who was taking a test at the store to handle the growing line of customers. But for safety reasons there had to be 2 people in the repair area. There must have been 30+ employees in the store, but couldn't find anyone to simply be there for compliance with the 2 person rule. A woman with a flat tire had been waiting since 9:30. A man arrived at 10 with a leaking tire. Around10:15 Michelle came down to check people in for servi

We had a flat tire, we paid the fee for the membership, there was one mechanic and no action. It took three hours to patch a tire! Worst place to have a tire repaired at, tighten up Sam’s Club!!

As always, friendly staff who gets the job done and does it right! Only place we prefer going to for tires now because of the outstanding service.