Santa Rosa Transmission & Car Care

Santa Rosa Transmission & Car Care is absolutely exceptional. I am extremely fastidious about my Jaguar E-PACE, so trust is not given easily when it comes to my vehicle. I have been there twice, and both experiences have been outstanding. On my most recent visit, I was helped by Brendan — and he was truly remarkable. Not only was he knowledgeable and professional, but he was also one of the kindest and most respectful individuals you could hope to encounter in a business. I personally witnessed him take extraordinary care of an elderly customer — assisting her gently with her mobility challenges and carefully helping her into his car to take her home. That level of compassion speaks volumes about the character of this shop. The facility is spotless, organized, and highly professional. Th

I had an amazing experience at SRT Car Care and can confidently say this is one of the best shops I’ve ever dealt with. From start to finish, the service was honest, professional, and top-notch. The work done on my vehicle was excellent—everything was clearly explained, completed on time, and the quality speaks for itself. You can tell they truly care about doing things the right way. I also have to give a huge shoutout to the service advisor Salvador. He was more than phenomenal—knowledgeable, patient, transparent, and genuinely cared about making sure I was comfortable with every step of the process. He went above and beyond, and that level of customer service is rare these days. If you’re looking for a trustworthy shop that does great work and treats you right, SRT Car Care is the pl

⭐️⭐️⭐️⭐️⭐️ It’s always so refreshing to encounter a truly superb local company with excellent customer service and clear, respectful communication. From the moment I walked into SRT, I felt welcomed. Everything was explained thoroughly and patiently, without ever talking down to me. As a 74-year-old woman who is still learning the ins and outs of vehicle care, that meant a lot. They discovered my rear brakes were almost metal-to-metal — something I’m very grateful they caught. I also appreciated that they’re part of Carfax, so they were able to review the full service history of my 12-year-old Honda with me. Their shuttle service was convenient, and when I received my bill, it included detailed photos along with clear explanations of the work performed. I left feeling informed, respected,

So happy to have SRT as our Automotive specialists! My wife only took her car to Toyota for years under warranty and then when it was up, we chose this local family owned business and I’m so glad we did! The service was excellent, and thorough and though she was nervous about a new place she left feeling confident in their abilities and well cared for. Highly recommend!

The Exceptional Mr. Brendan has done it again! I had very specific brakes which he had to search the whole country for! I am so grateful that he noticed that my brakes were not as good as they could be. I am also grateful for the use of the loaner vehicle! Thank you Brendan for always being accomodating and observant of the needs of my vehicle. 💨💨🚔🚔🚓