Scott-Rodes Auto Group

Newland, NC · Car dealer

Rating
2.6/5
★★★☆☆ 2.6
Reviews
12
Rank in Newland
#19
of 32 shops
City Percentile
26%
rating percentile
Address
Scott-Rodes Auto Group, 200 Pineola St, Newland, NC 28657
Phone
(888) 504-0910
Website
www.scottrodesauto.com
Status
Closed · Opens 8 AM Mon

Scott-Rodes Auto Group is an auto shop located in Newland, NC. It is one of 32 auto shops listed in Newland. Its 2.6-star rating is slightly below the Newland city average of 4.3 stars. It ranks #19 of 32 auto shops in Newland. There are 5 photos associated with this location.

About Scott-Rodes Auto Group

Dealership selling Vanderhall Autocycle and ESUV, Polaris new & used, Land Rover, Range Rover. We have the largest service and parts facility in the Western Carolinas. Engine & Transmission rebuilts and all Service works. We have all Factory Computer... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Dorian McCradic · Oct 2020

Sid runs the place and isn't someone I would work with again. I can only assume he knowingly lied about the mechanical condition of the vehicle I was interested in. I took him on his word, placed a $1000 (nonrefundable) deposit and then waited. And waited. And waited some more. Multiple excuses as to why the vehicle wasn't ready by the most recent date he scheduled. Whether those reasons were legit or not is kinda irrelevant... So finally the day comes when he says the car is ready and doesn't change the date so I purchase expensive last minute tickets $$$ and fly out from central Texas to his lot in North Carolina. Once I arrive, I naturally ask to take it for a test drive. It was at this point that he mentions that he took the vehicle for a test drive the previous day and on the way home

★☆☆☆☆ 1.0 Jennifer Sack · Jul 2024

DO NOT DO BUSINESS with this corrupt dealer. We purchased a Polaris from them and 2 years later have yet to receive the extra $4.3k in accessories. We have attempted multiple times to call, visit and get it resolved with no response or action. Unfortunately we now have to contact a lawyer. Save the hassle. Very dishonest and unethical. ***Follow Up Resonse*** Sid E. Von Rospeunt, thank you for your response below. It’s wonderful to finally get you to respond! After two years, you have FAILED to install the additional accessories we paid. All of which is documented and factual, not lies. You have taken NO action to resolve this issue, after multiple attempts to call, visit, email and text, which is why I have to now go public so others can avoid this experience. Anyone can look you up on t

★☆☆☆☆ 1.0 Brandi Horton · Feb 2025

Had a U-Haul pickup time for 10 am and showed up before 10 and waited for them to open. Sat here for about 20 mins waiting at the door AFTER OPENING TIME and calling all the different numbers they had posted on the door with no response and nobody was there. Cancelled my reservation

★☆☆☆☆ 1.0 Christopher Doyle · May 2023

Absolutely the worst customer service I’ve experienced in a very long time. I booked a Uhaul truck rental for a 1pm pickup, showed up at 12:40pm and the doors were locked. So I called the one 800 number guy said he’ll be here at 2 PM. I said I had a 1 o’clock pick up time and he said not my problem. I’ll be there at 2 PM. Canceling my order!

★☆☆☆☆ 1.0 C · Aug 2022

Homeboy threatened to call the cops on me because of a mistaken e alert on my Uhaul account. This occurred as he was simultaneously trying to sleaze his way out of providing the title on a vehicle that another customer was interested in buying. Quintessential sleazy used car dealer vibe from this guy. It was kind of an amazing experience in some respects. Edit in response to owner's response: I called U-Haul immediately and they were stunned that there was a threat to call the cops -- definitely not company policy/instructions.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.