Scott-Rodes Auto Group

Sid runs the place and isn't someone I would work with again. I can only assume he knowingly lied about the mechanical condition of the vehicle I was interested in. I took him on his word, placed a $1000 (nonrefundable) deposit and then waited. And waited. And waited some more. Multiple excuses as to why the vehicle wasn't ready by the most recent date he scheduled. Whether those reasons were legit or not is kinda irrelevant... So finally the day comes when he says the car is ready and doesn't change the date so I purchase expensive last minute tickets $$$ and fly out from central Texas to his lot in North Carolina. Once I arrive, I naturally ask to take it for a test drive. It was at this point that he mentions that he took the vehicle for a test drive the previous day and on the way home

DO NOT DO BUSINESS with this corrupt dealer. We purchased a Polaris from them and 2 years later have yet to receive the extra $4.3k in accessories. We have attempted multiple times to call, visit and get it resolved with no response or action. Unfortunately we now have to contact a lawyer. Save the hassle. Very dishonest and unethical. ***Follow Up Resonse*** Sid E. Von Rospeunt, thank you for your response below. It’s wonderful to finally get you to respond! After two years, you have FAILED to install the additional accessories we paid. All of which is documented and factual, not lies. You have taken NO action to resolve this issue, after multiple attempts to call, visit, email and text, which is why I have to now go public so others can avoid this experience. Anyone can look you up on t

Had a U-Haul pickup time for 10 am and showed up before 10 and waited for them to open. Sat here for about 20 mins waiting at the door AFTER OPENING TIME and calling all the different numbers they had posted on the door with no response and nobody was there. Cancelled my reservation

Absolutely the worst customer service I’ve experienced in a very long time. I booked a Uhaul truck rental for a 1pm pickup, showed up at 12:40pm and the doors were locked. So I called the one 800 number guy said he’ll be here at 2 PM. I said I had a 1 o’clock pick up time and he said not my problem. I’ll be there at 2 PM. Canceling my order!

Homeboy threatened to call the cops on me because of a mistaken e alert on my Uhaul account. This occurred as he was simultaneously trying to sleaze his way out of providing the title on a vehicle that another customer was interested in buying. Quintessential sleazy used car dealer vibe from this guy. It was kind of an amazing experience in some respects. Edit in response to owner's response: I called U-Haul immediately and they were stunned that there was a threat to call the cops -- definitely not company policy/instructions.