Servco Kauaʻi

Sean Hiranaka is a great person to work with. I was recommended to see him from multiple sources. My girlfriend and a both bought tacomas through him and we loved the war he approach sales. Does not feel like your typical sales guy who is pushy and allows you to make your own decisions. Not to mention he’s a great guy! Thanks again Sean looking forward to sending people your way🤙🏽🤙🏽

Absolutley great customer service. At first, I was a little annoyed with the value on my trade in, but they were absolutely awesome with talking to me and explaining in depth things I didn't think of or know of. In the end, knowing more of the barriers they have to hurdle, I felt I was given a fair price. Randy was awesome with keeping me up to date on my new vehicles shipping and arriving, and very welcoming and helpful through the sales process. Outside of my sale, they have great people working there. John Putnam wasn't even the one who ended up doing my sale, (I was first introduced to him awhile back), and he still contacted me asking how my car was and how I felt out of just genuine care. They are the only place on island, selling you a great and brand new vehicle without a $10,000 "

This dealership’s sales department has grown complacent due to the fact they own the Toyota market and that car buying has been tipped in the favor of the dealership for the last few years. I worked in dealerships for a decade and I’ve never been more disappointed in the willingness of the management team to make a deal on a used vehicle that still sits on their lot today. I guess when your sales staff wears a Rolex to work you don’t feel like you need to negotiate, even if the condition of the vehicle isn’t equal to the ridiculous asking price. Oh well nothing will come of this review. They are lucky that there isn’t a competing Toyota dealership on island because these guys would be run out of town.

John Putman is THE BEST!!! From the initial meeting, to pre-order & everything to picking up license plates after going through the entire process of a purchase of a brand new 2021 Tacoma; John was ON POINT! This was the first time working with Lihue Servco & now I know why John was so highly recommended. He went out of his way to keep me updated on the shipping process, financing & post-pick up procedures. His sense of humor & positive attitude helped make this "adulting" experience less stressful than I have experienced before! Very professional, dedicated & truly caring about his clients. Kayla in the admin office was also incredibly helpful, as the dealership is VERY busy since COVID & she stepped in to help John with the details of this transaction. Our Ohana believes John & Kayla sho

We just purchase our Toyota Tacoma Randy was helpful and patient in finding our good and best choice 🙏💪aloha ,