Service Center - Pegasus Chrysler, Dodge, Jeep, RAM

My first oil change and tire rotation service was great. The service manager, James Barr, was very pleasant and accommodating to me and the customer service specialist, Princess, was kind and courteous and bright. Her personality lite up the place. I am so pleased with everyone at Pegasus and so glad I purchased my new car with them..... Alex D. Wall

Got me in in an emergency situation and back out fixed the same day. For a dealership that's fantastic and was greatly appreciated. Dealership pricing of course but reasonable considering the time frame and they'll work with you in that area. A job very well done!!!

Not a good experience!!!! I dropped my jeep off to have it looked at due to death wobble. I chose to not have it repaired. When I dropped my vehicle off I was informed that some warranty items would be repaired while there. The TWO visors and roll up/down buttons had been ordered a year to the that I came in. I ask them to call me before they made any repairs to the wobble in my Jeep. It was dropped off on a Monday and I called on Wednesday to find out what they found. When I went to pick it up no warranty items had been repaired and had plenty of time to do so. During this time I left many messages for a return a phone call. I ask for my car as well as the visor that were covered under warranty. My service paperwork from a year ago only said one visor not two. I that point I asked for my

My service for an oil change, tire balance and rotation was scheduled. I had a phone call to confirm my appointment. I showed up early because I had finished with my precious appointment. Courtney mentioned to me that they would try to get me in early because the guys would be going to lunch at that time which was around 12:00. It was no problem because I was the one who showed up early. I waited for my car and i had plenty of work to keep me busy. They got me in about 12:30 or so and finished about 1:20 pm. They also showed me how dirty my air cabin filter was so I got that changed out. Everyone was courteous. We've been going there to have our services done since we've bought all of our vehicles there. Thank you Courtney and your crew for being so good to us, for following up with us o

Friendly and understanding staff. Due to miscommunication, I spent a little longer than expected to get my tires changed and front end aligned, but they made it right and the work done on my truck was excellent and I have had no issues with their quality of service. It is an excellent place to buy a vehicle.