Sheehy Toyota of Timonium Service & Parts Center

This is a fantastic place to get your Toyota vehicles serviced! From the customer service to the skilled technicians. It’s important to us we really care about our Toyota trucks and are extremely grateful we found a reliable company that we can completely trust. Thanks Michael for all the help today and Charles and Rusty who serviced our vehicles!

I just moved to the area and needed to get my car serviced after my cross country move. The service dept here was excellent. They checked out my car, sent me a video of the repairs needed and I was able to get the work completed the same day. Afterwards the tech Rusty came out and talked to me about my vehicle. Excellent customer service all around.

If I could give a 0 I would. I miss Bill Kidd's a lot - bought two cars here and never had a problem with service. Since the behemoth Sheehy bought it, it's already gone downhill. A tech forgot to do the simple act of putting the oil cap back on so the oil ended up splashing over the engine, almost causing a car fire and rendering the vehicle undriveable. We were stranded in DC with an impending big snowstorm bearing down. They did pay for the expenses of a taxi back to Balt, tow back to Balt, and other but the whole event was rather traumatic. To top it off, I find out now they don't take walk-ins for a simple check on a possible tire leak and a headlight that's out unless no one is there. Don't go here. We'll drive 20+ minutes out of our way to get our car serviced now and if I buy anoth

I purchased my Toyota Corolla from Bill Kidd’s in 2019 and have taken it back to this location for every service since then. I never had a single issue, until now. My most recent visit was so unacceptable that I feel obligated to warn others. To put the it into perspective, my Corolla at the time of visit had 80,000 miles. I had a 2:30 PM drop-off appointment because my car was making an intermittent metal clanking noise from the underneath rear area of my car while the engine was under throttle and torque. The sound only could be heard during accelerating forward and in reverse. My service advisor was Robert Edelstein. Despite having a scheduled appointment, my car sat for nearly two hours and wasn’t touched until 4:08 PM. After barely 20 minutes of “inspection,” Robert told me both of m

I usually do my own service, and I've changed a lot of oil over the years, but for my GR Corolla the included 20k/2yr service was extensive enough to use the dealer. I just did the oil change 6 months after that service, and I have to say, it has been a very long time, if ever, that I have found both the oil pan plug and the filter to be tightened exactly right after having someone else do it. I had no issues with either, and it is pretty tight in there. Makes me feel better about the rest of the service, and anything else they do. Highly recommended!