Sloane Toyota of Malvern Service Center

Every step of the process of taking my car in for maintenance was made easy by all of the Toyota team involved. From scheduling, rescheduling, pulling in and dropping off…. And Isaac was my rep for the day and he kept me up to date as everything was happening. He made great recommendations and I was in and out in the time he promised! Isaac was great. This is my favorite new car ever and my favorite car dealership to work with. And that means something because I am 62 years old and I get a new car every 3-4 years. Sloan Toyota is doing a great job at bringing back the lost art of Customer Service!

On a busy Monday morning during the long cold snap, had to replace 6 year old Car Battery that had failed to start. Got car started by using "Halo" charging device. Service fit me in before Noon. Everyone was very accommodating, courteous, and helpful. Received Inspection video of car that I could view. Battery failed testing. While car was being serviced, we went out for Brunch. About one hour later, received text/email that replacement was complete. Replacement wasn't cheap, but feel taking car to dealer was the best option for my 2019 RAV4.

Brand new car I took the the Sloane Toyota dealership for its first oil change. I was pleasantly surprised at the professionalism of the service center and that of Isaac the assistant service manager. He was very helpful with all my questions and very knowledgeable.

Service advisor was very courteous and kept me informed While I was there. The technician whose name was Rich was also very informative and personable. He’s truly an asset to your company..

Thankfully, Isaac took good care of my Sequoia. My car's battery had gone dead, due to the door latch. Also, my car needed a tune-up; & Brake Fluid & two belts. My car still needs additional work; but, it has to wait awhile to have other work completed. The car is running great. Thanks to Isaac & the technicians who worked on my car.