Smail Pre-Owned Center

Nick is fantastic! I called him and told him I was traveling from Morgantown and ended up being later than I originally said by about half an hour. When we arrived, we saw the car pulled up front. Nick was ready for us when we walked in. My fiancé and I both had a Jeep Cherokee at one point in time so we got right into the paperwork. It was a quick and painless process. We finalized the paperwork with Brian at the Acura dealer. He was also nothing but fantastic. I will drive the hour and a half from Morgantown just to buy from Smail again. Nothing but an excellent experience!

After driving an hour and a half to look at a car I’d spent 6 years saving money for I found the perfect car minus a perfect experience. I came back the next day for my salesman (who knew I’d be back then) was not there, it took close to 4 hours for the lousy finance department to “finalize” paperwork with a whole team of people who didn’t know what they were doing. After I signed everything the dealership never took my $10k cash down payment and I had to walk back in to give it to them after getting the keys and a receipt. Just for 2 weeks later to learn that the paperwork from finance wasn’t completed leading me to drive an hour and a half out of my way to complete. 3 MONTHS DOWN THE ROAD I still couldn’t register the vehicle out of state due to Smail scamming me. It wasn’t until I threa

Jim Spanbauer helped me puchaced a used f150 on 11-1-25 and i couldnt of been happier. i showed up before they opened and was welcomed in before hours. i was treated amazingly and sent on my way with my new to me truck before 11AM.

Great car buying experience. My salesman Nick was very professional and made it a seamless process. Highly recommend.

All the staff was absolutely amazing, this was our 3rd purchase from smail & they have absolutely always been so good to us & we really, really appreciate that so much more than words can explain. And I LOVE my new car!! I truly want to thank you guys for all your hard work & helping us out!!!