SMITH FAMILY TIRE AND AUTO

Check engine light came on, took my car to advance auto parts (on Lee ave.) to get tested Jeremy ( at advance auto parts ) said there was a misfire on cylinder 5, he said most likely it’s a spark plug but could be several other things. After purchasing the spark plug asked if they can put it in and he said they do not offer that service however he referred me to smith family automotive. Jeremy said a young man in his 40’s was great, he described him as looking like a Viking. Upon arrival I was greeted by a long haired long bearded gentleman named Mike. (He was EXTREMELY POLITE which was very much appreciated, in usual tabb fashion I talked his ears off and he was still incredibly friendly and personable. The man Jeremy had mentioned was the guy working on my car his name was /is Grant. T

I'm so grateful for the exceedingly helpful folks at Smith Family Auto! I'm from out of town and didn't know anyone working there, but I got amazing service and was welcomed with open arms. They fixed my truck and did exactly what I asked them while they were offering other advice. They got my truck fixed rather quickly considering all that meeded to he worked on and my last minute areival before the weekend. I feel like I got a great deal for the amount of work that was done, and they were very honest and up front with me about all the costs. I paid them happily and left the parking lot with my truck running like a champ and ready to ge back on the road!

I've been to this shop a few times, and I've never had a bad experience. Staff are nice and don't try to upsell you on anything. I will continue to bring my car here.

I want to start off by saying that this place was a God sent, I just moved to NC last month and never been in this area before. Unfortunately I had got a flat tire and this place was super close to where I got my flat. The staff was so nice to me and even gave me a loaner so I could get home which was 37 miles away. It was the end of the day and my tire is unique they were able to get it the next day and fix my tire. I thank them for the quickness , their kindness and hospitality and I would definitely use them again. I would like to say thank you Anthony for being very patient and friendly to me and also the very nice pretty lady at the front 😊

Been using their services for 10 years now, never a complaint. Courteous customer service. Grant is great. They are fair priced, and I've sent several people to them. Nancy D.